I am currently a student in the Cyber Security department, working fulltime for Interware Development on their help desk team.

Here is an example of a page that I used this summer, as an employee of the Help Desk.
Information is blocked out to save data. This is the main page that is used when helping users at Help Desk.

Blank Ticket Example from Help Desk, The Top Half

Blank Ticket Example from Help Desk, The Bottom Half