Identify other components of a business
In order for a business to be successful and thrive other components besides sales, HR, marketing, operations, and finance must be taken into consideration. I do believe that the five previously listed components are the basics but other components that should be included are leadership, and customer service.
Where do they “fit” in the organization?
The two other components I had identified are leadership, and customer service. I believe these three can easily fit withing the other five components as subgroups to the business mission. Leadership is similar to the CEO component however if you had a board or leadership that each oversee the different parts of the companies then the CEO along with the leadership board would be able to run a company smoothly. This could be done by the CEO not as pressured to keep up with all the parts of the company at once and the leadership board would be able to ensure the CEO is being appropriate with decisions, similar to checks and balances. Customer service would work similar to the sales portion of the company except I believe that that customer service would be important for overseeing customers who have problems with a product such as a need for a return, or replacement while sales is primarily focused on the initial selling of the product… having both sales and customer service in the fulfilling roles I have pointed out would allow for a smooth operation of this part of a company.
Where does IT “fit” in an organization?
IT can fit into may roles within a business, some obvious roles that IT would provide for a business include data and statistical roles, so that the company can understand their rates and trends. IT can also play roles about outgoing and ingoing technological supply chain roles, so that shipping and tracking and communication through technology would be supervised. Lastly IT can play an important role in marketing and sales techniques such as online websites and the management of updating those websites.
What are the Roles & Responsibilities w/in IT?
The overall primary role and responsibility of IT with a business it to be a support to the business with whatever the business may need when it comes to technological necessities. However, some ways that these roles for companies can be provided is through examples like storage of databases or networks and offer repairs to hardware and software.
How should IT itself be organized?
I believe that the presentation provided a great visual of how typically IT would be organized, you would need a lead role withing the IT department, and then subsets such as architecture, development, security, and operations would provide the IT department with the different specializations that and IT department would need to function in a business.