Alexander Naegele

Dr.Karahan

CYSE 368

5/23/2023

Reflective Journal #1

During the initial 50 hours of my internship at SimIS Inc. I have been primarily tasked with creating various sorts of documentation for company assets such as audit logs, warranty claims, and flowcharts for the company. The purpose of the auditing portion was to check for any discrepancies or any needed provisions for the monthly asset inventory list. I worked with a platform called Assettiger, which is an online asset management service that SimIS Inc. uses. I went down the list in Assettiger and verified that the quantity of each appliance, hardware, and miscellaneous items on-hand, in the server room and office, were accounted for and made appropriate changes when deemed necessary. Additionally, I was assigned with requesting warranty claims for company computers that were defective due to causes like broken battery adapters, non-functional keyboards, etc. I got into touch with the dell warranty claim personnel online and successfully submitted proper documentation for the replacements. Lastly, I helped create a proper flowchart to visualize a programming script for computer encryption.

Besides the documentation aspects, I assisted in creating a BitLocker script to deploy encryption onto all the employees laptop’s hard drives. I learned how valuable BitLocker is to not only a user’s computer but also for the company, as it can prevent proprietary information if a computer was to be stolen and tried to be hacked. In any attempt if a computer with BitLocker installed and was tried to be hacked into, it would obfuscate the files and data, making it unreadable. Making the script took a lot of effort and time as I was not familiar with Batch Programming language and the differences it has compared to my programming experience with Linux and Python. For example, instead of creating a double “and” comparison, I had to create a spaghetti loop since it couldn’t nest some of my variable statements as I hoped for. 

Overall, I feel that I am gaining the right experience by being assigned to tasks that are a little bit out of my comfort zone and knowledge of expertise. Whenever I feel that I need outside help, my mentor at my internship guides me through any problems or concepts.