Resume

Office Manager

Pinellas Academy of Math & Science

July 2022 to Present

  • Responsible for hiring, training and management of office staff to maintain steady workflow, ensuring accuracy, speed, and productivity.
  • Responsible for onboarding processes, orientation and new-hire training of all new employees in all departments.
  • Responsible for accounts receivable, accounts payable, reconciliation of credit card account, and procurement.
  • Ensure daily time-keeping procedures are accurately recorded for a staff of over 75.
  • Prepare bimonthly payroll for all departments.
  • Assemble and maintain accurate employee files.
  • Create company documents, reports, and correspondence, to include: letters to agencies, principal letters, and mass mailings.
  • Review employee tasks to ensure accuracy.
  • Review and implement company policies and procedures.
  • Draft annual, semiannual, and quarterly reports.
  • Coordinate and organize monthly faculty meetings.
  • Act as a liaison between the PTSO and the administrative team.
  • Maintain internal checking account.
  • Handle all cash collection and back deposits.
  • Develop and maintain organized filing system, data entry, and creation of new client records and reports.
  • Accurate reporting and management of office inventory. Research and procure products for company purchasing while remaining within budget.
  • Purchase of various faculty and office supplies.
  • Track shipments and post completed tasks into the computer database.
  • Answer multi-line phone system and transfer to the appropriate staff member, schedule client and vendor appointments.
  • Maintain the principal’s calendar of appointments.
  • Organize incoming correspondence, to include: faxing, scanning, and copying appropriate records.
  • Create and maintain office filing and storage systems.
  • Update and maintain faculty databases.

Bookkeeper/Accounting Clerk

Denbigh Construction Co. Inc.

October 2020 to July 2022

  • Responsible for daily timekeeping, to include daily and weekly certified payroll reports.
  • Responsible for creation of weekly payroll checks, annual W2’s, and other payroll documents.
  • Responsible for weekly payroll deposits.
  • Responsible for weekly federal and state tax deposits as well as disbursement of Division of Child Support Enforcement funds.
  • Responsible for accounts payable, reconciliation of bank and credit accounts in Sage software.
  • Responsible for maintaining and updating monthly, year-to-date income statements, general ledger, job cost reports, labor reports, and other reports upon request.
  • Provide purchase orders to multiple field crew personnel.
  • Responsible for onboarding new employees, which includes file creation and maintenance.
  • Research and provide safety meeting topics for semi-monthly safety meetings.
  • Develop and maintain organized filing system, data entry, and creation of new client records and reports.
  • Answer multi-line phone system and transferring to the appropriate staff member, schedule client and vendor appointments.
  • Create and maintain office filing and storage systems.

Benefits Specialist

Department Of Social Services (DSS)

January 2020 to October 2020

  • Responsible for interviewing applicants and current clients, assessing potential needs, initial and ongoing eligibility for public assistance to include SNAP and Medical Assistance.
  • Input case data into VaCMS, ensuring accuracy and completion for valid determination.
  • Search local and state registries and databases to verify accuracy of client information.
  • Interpret state and local regulations and policies regarding public assistance.
  • Request verification and document case actions.
  • Remain in compliance with current state and local regulations by attending state education training.
  • Refer potential cases of fraud to Fraud Investigator.
  • Schedule client appointments and maintain personal vocational calendar.
  • Create and maintain office filing and storage systems.
  • Print, copy, fax, and email correspondence with clients, trainers, supervisors, and state authorities.

Office Manager

Haag & Hill, PC

November 2016 to February 2019

  • Responsible for hiring, training and management of seasonal office staff to maintain steady workflow, ensuring accuracy, speed, and productivity.
  • Responsible for orientation and new-hire training of all new employees in all departments.
  • Responsible for accounts receivable, accounts payable, reconciliation of accounts, and bookkeeping.
  • Assist with preparation of individual 1040 tax returns; tasks include: scanning and bookmarking client materials, inputting of tax data into Thomson Reuters software.
  • Assemble and bill partnership, estate, trust, gift tax, and nonprofit tax returns as well as quarterly financial statements.
  • Create company documents, reports, and correspondence, to include: letters to tax agencies, engagement letters, compilation letters, and mass mailings.
  • Review employee tasks to ensure accuracy before delivery to client.
  • Update and implement company policies and procedures.
  • Draft annual, semiannual, and quarterly reports.
  • Ensure all employee computers, printers, scanners, telephones, and various software programs are kept up-to-date and in working order.
  • Develop and maintain organized filing system, data entry, and creation of new client records and reports.
  • Accurate reporting and daily management of office inventory. Research and procure products for company purchasing while remaining within budget.
  • Purchase of various office supplies, to include computer software.
  • Track shipments and post completed tasks into the computer database.
  • Answer multi-line phone system and transfer to the appropriate staff member, schedule client and vendor appointments.
  • Prepare outgoing mail for distribution.
  • Organize incoming correspondence, to include: faxing, scanning, and copying appropriate records.
  • Create and maintain office filing and storage systems.
  • Update and maintain databases such as mailing lists, contact lists, and client information.

Compliance Officer, Administrative Coordinator, Inventory Manager

REACH ORTHOTIC & PROSTHETIC SERVICES, INC

June 2008 to November 2016

  • Maintain accreditation for facility as well as practitioners with the American Board for Certification in Orthotics & Prosthetics.
  • Maintain credentialing for practitioners with the SECᵌURE IntelliCentricsCorrect spelling to Intelligences?YesNo web-based credentialing system and Rapidgate military credentialing system as well as with various local hospitals.
  • Update company policies and procedures to remain compliant with current legislative measures in healthcare, including HIPAA, HITECH and the Affordable Care Act.
  • Organization and implementation of annual, semiannual and quarterly regulatory requirements to maintain compliance, such as: company fire drills, safety inspection reports, patient satisfaction surveys, quality assurance projects, and compiling data for various reports.
  • Assistance with accurately coding and submitting charts for medical billing, insurance authorization, and payment processing. Up-to-date with current Medicare and Medicaid billing requirements.
  • Responsible for reinforcement in office accounting, to include accounts payable and receivable.
  • Organization of incoming correspondence to include: faxes, developing and maintaining organized filing system, data entry and creation of new patient records and reports.
  • Accurate reporting and daily management of company’s medical and non-medical supply inventory. Research and procure products for company purchasing while remaining within budget.
  • Purchase of prosthetic components, braces, and various patient-specific fabrication supplies.
  • Track shipments, and post inventory into the computer database. Shipment of medical supplies to various vendors, obtain return authorization numbers for return of damaged and incorrect shipments.
  • Create quarterly inventory reports to analyze cost, stock level, and purchasing data.
  • Answer multi-line phone system and transfer to the appropriate staff member, schedule patient and vendor appointments.

Office Assistant

Denbigh Construction Co. Inc.

September 2005 to June 2008

  • Answer multi-line phone system and transfer to the appropriate staff member.
  • Record and distribute accurate messages.
  • Coordinate messenger and courier service.
  • Receive, sort and distribute incoming mail.
  • Prepare outgoing mail for distribution.
  • Organize incoming correspondence to include, faxing and copying appropriate records.
  • Create and maintain office filing and storage systems.
  • Update and maintain databases such as mailing lists, contact lists and client information.
  • Create company documents, reports and correspondence.
  • Responsible for reinforcement in company accounting, to include: Accounts Payable & Receivable, Payroll, etc.

Education

Bachelor of Science in Leadership- In progress GPA 3.9

Old Dominion University – Norfolk, VA

August 2020 to Present

Associate in Social Sciences- Graduated summa cum laude

Thomas Nelson Community College – Hampton, VA

June 2018 to August 2020

High School Diploma

Woodside High School – Newport News, VA

Additional Information

KEY SKILLS

  • Meticulous attention to detail
  • Time Management
  • Results-oriented
  • Strong problem solver
  • Strong interpersonal skills
  • Staffing
  • Leadership
  • Research
  • Word Processing
  • Ability to quickly learn new software and programs
  • Research and Report Drafting
  • Presentation Design
  • Schedule Management
  • Travel Coordination
  • Client and Vendor Relations
  • Office Management
  • Account Management
  • Accounts Payable
  • Accounts Receivable
  • General Ledger
  • Payroll
  • Bank Reconciliation
  • Bookkeeping
  • Office Equipment Operation
  • Telephone Reception
  • Management of interoffice communications
  • Computer Operations
  • Accounts Payable and Receivable
  • Product Research
  • Inventory and Cost Control
  • Insurance Verification
  • Filing and data archiving
  • Fax and Email Correspondence
  • General Accounting
  • Customer Relations

SOFTWARE

  • Microsoft Office Suite
  • QuickBooks
  • Database Software
  • Outlook
  • Internet Browsers
  • Electronic Medical Records
  • Windows 7, XP, 8, & 10
  • Microsoft Word
  • Excel
  • Outlook
  • Power Point
  • Medflex system
  • Sage
  • Electronic mail
  • Multi-line phone system
  • Thomson Reuters