{"id":91,"date":"2021-02-18T19:18:12","date_gmt":"2021-02-18T19:18:12","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/basicspanishdraft\/?page_id=91"},"modified":"2023-11-16T02:28:49","modified_gmt":"2023-11-16T02:28:49","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"<b>PDF Embedder requires a url attribute<\/b>\n\n\n<p>Ayomide Oyewoga<\/p>\n\n\n\n<p>Aoyew001@odu.edu &nbsp;&nbsp;|&nbsp;&nbsp; 5713068456 &nbsp;&nbsp;|&nbsp;&nbsp; Fredricksburg, VA 22405&nbsp;<\/p>\n\n\n\n<p><strong>&nbsp;<\/strong><s>&nbsp;&nbsp;&nbsp; <\/s><strong>&nbsp; Summary &amp; Skills&nbsp; <\/strong><s>&nbsp;&nbsp;&nbsp;&nbsp;<\/s><\/p>\n\n\n\n<ul>\n<li>Ambitious Cybersecurity and Help Desk professional committed to providing excellent value.&nbsp;<\/li>\n\n\n\n<li>Prepared to implement diverse skill sets<\/li>\n\n\n\n<li>&nbsp;Excellent technical proficiencies<\/li>\n\n\n\n<li>Excellent leadership skill.<\/li>\n\n\n\n<li>&nbsp;Outstanding communication and listening skills.&nbsp;<\/li>\n\n\n\n<li>Good critical and problem solving skills.<\/li>\n\n\n\n<li>Outstanding time management and organization skills.<\/li>\n\n\n\n<li>Expert in Microsoft Office (Word, Excel, and PowerPoint)<\/li>\n\n\n\n<li>Proficient in helpdesk ticket system such as Service Now, Remedy, and Manage Engine<\/li>\n\n\n\n<li>Understanding of TCP\/IP and LAN\/WAN technologies<\/li>\n<\/ul>\n\n\n\n<p><strong>&nbsp;<\/strong><s>&nbsp;&nbsp;&nbsp; <\/s><strong>&nbsp; Education and Training&nbsp; <\/strong><s>&nbsp;&nbsp;&nbsp;<\/s><\/p>\n\n\n\n<p>Old Dominion University&nbsp;&nbsp;|&nbsp;&nbsp; Norfolk, VA&nbsp;&nbsp;|&nbsp;&nbsp;Expected in 05\/2024&nbsp;<\/p>\n\n\n\n<p>Cybersecurity<\/p>\n\n\n\n<p>North Stafford High School&nbsp;&nbsp;|&nbsp;&nbsp; Stafford, VA&nbsp;&nbsp;|&nbsp;&nbsp;06\/2020&nbsp;<\/p>\n\n\n\n<p><strong>&nbsp;<\/strong><s>&nbsp;&nbsp;&nbsp; <\/s><strong>&nbsp; Experience&nbsp; <\/strong><s><\/s><\/p>\n\n\n\n<p><strong>HelpDesk Support Associate<\/strong>|Entrust Innovations LLC &#8211; Frederick, MD|01\/2022 &#8211; Til Present&nbsp;<\/p>\n\n\n\n<ul>\n<li>Installed and maintained on client devices<\/li>\n\n\n\n<li>Installed and updated desktop software<\/li>\n\n\n\n<li>Provided antivirus support for client devices<\/li>\n\n\n\n<li>Backup and recovered data on clients devices<\/li>\n\n\n\n<li>performed desktop monitoring and optimization<\/li>\n\n\n\n<li>Owned, tracked, and resolved Information Technology (IT) incidents and requests for clients<\/li>\n\n\n\n<li>&nbsp;Resolved incidents within SLAs on a daily basis to ensure service-related issues are identified and resolved within established SLAs<\/li>\n\n\n\n<li>Responded to alerts and escalations by working with both user and IT support groups to come up with strategic solutions to recurring issues<\/li>\n<\/ul>\n\n\n\n<p><strong>Amazon Associate<\/strong>|Amazon &#8211; Ashland , VA|06\/2020 &#8211; 08\/2021&nbsp;<\/p>\n\n\n\n<ul>\n<li>Used pallet jacks to move items to and from warehouse locations.<\/li>\n\n\n\n<li>Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.<\/li>\n\n\n\n<li>Packed and labeled merchandise to prepare for loading and shipment to customers.<\/li>\n\n\n\n<li>Received deliveries, scanned packages and updated orders in internal database.<\/li>\n\n\n\n<li>Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.<\/li>\n\n\n\n<li>Loaded trucks for outbound orders and unloaded trucks for inbound orders.<\/li>\n\n\n\n<li>Packed materials and items in designated crates and boxes and properly sealed and labeled crates.<\/li>\n\n\n\n<li>Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.<\/li>\n\n\n\n<li>Examined packages and goods for damage and notified vendors of replacement needs.<\/li>\n<\/ul>\n\n\n\n<p><strong>Fast Food Worker<\/strong>|Popeye&#8217;s Restaurants &#8211; Stafford, VA|10\/2018 &#8211; 02\/2020&nbsp;<\/p>\n\n\n\n<ul>\n<li>Operated cash register, collected payments and provided accurate change.<\/li>\n\n\n\n<li>Accepted cash and credit card payments, issued receipts and provided change.<\/li>\n\n\n\n<li>Helped customers find specific products, answered questions and offered product advice.<\/li>\n\n\n\n<li>Worked closely with front-end staff to assist customers.<\/li>\n\n\n\n<li>Disseminated information to customers regarding account updates, new service additions and promotional offers.<\/li>\n\n\n\n<li>Processed refunds for worn, damaged and broken merchandise.<\/li>\n\n\n\n<li>Wrapped items and bagged purchases properly to prevent merchandise breakage.<\/li>\n\n\n\n<li>Answered customer questions, provided store information and directed customers to designated store areas.<\/li>\n\n\n\n<li>Processed sales transactions to prevent long customer wait times.<\/li>\n\n\n\n<li>Recommended complementary and discounted items to customers to increase sales.<\/li>\n\n\n\n<li>Wiped down counters and conveyor belt to remove debris and maintain cleanliness.<\/li>\n\n\n\n<li>Trained new team members in cash register operation, stock procedures and customer services.<\/li>\n\n\n\n<li>Learned roles of other departments to provide coverage and keep store operational.<\/li>\n\n\n\n<li>Completed daily recovery tasks to keep areas clean and neat for maximum productivity.<\/li>\n\n\n\n<li>Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ayomide Oyewoga Aoyew001@odu.edu &nbsp;&nbsp;|&nbsp;&nbsp; 5713068456 &nbsp;&nbsp;|&nbsp;&nbsp; Fredricksburg, VA 22405&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Summary &amp; Skills&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Education and Training&nbsp; &nbsp;&nbsp;&nbsp; Old Dominion University&nbsp;&nbsp;|&nbsp;&nbsp; Norfolk, VA&nbsp;&nbsp;|&nbsp;&nbsp;Expected in 05\/2024&nbsp; Cybersecurity North Stafford High School&nbsp;&nbsp;|&nbsp;&nbsp; Stafford, VA&nbsp;&nbsp;|&nbsp;&nbsp;06\/2020&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Experience&nbsp; HelpDesk Support Associate|Entrust Innovations LLC &#8211; Frederick, MD|01\/2022 &#8211; Til Present&nbsp; Amazon Associate|Amazon &#8211; Ashland , VA|06\/2020&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/resume\/\">Read More<\/a><\/div>\n","protected":false},"author":20285,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/pages\/91"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/users\/20285"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":4,"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"predecessor-version":[{"id":619,"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/pages\/91\/revisions\/619"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/ayomideoyewoga\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}