BENJAMIN DANSO JR.

Newport News, VA 23608

benjamindanso24@gmail.com

7575088916

My goal is to obtain knowledge of the day-to-day work of a business through a part time job, summer internship and/or job shadowing experience so I can be prepared for what is expected from me as a working citizen in the future.

Authorized to work in the US for any employer

WORK EXPERIENCE

Cashier

Food Lion – Newport News

June 2020  – (Part-Time)

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers’ order and handles the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction

Front Desk Attendant/Cart Attendant

The Office of Educational Accesibility – Norfolk, VA

August 2019 to January 2020 (Part-Time)

• Work with students who have disabilities to provide and/or arrange reasonable accommodations.

• Transport injured or disabled students to classes or areas they recommend to go.

• Assist students or parents with information regarding the office.

• Proctor or assists students during test taking.

• Maintain and store files/folders regarding student information.

• Deliver tests when needed to professors.

Photo Sales Clerk

Busch Gardens Williamsburg – Williamsburg, VA

June 2019 to August 2019 (Seasonal)

• Process photos using photo imaging programs.

• Assist guests with their photo selections and up-sells packages to guests at point of sale.

• Accurately operate cash register in accordance with cash handling policies and procedures.

• Approach and interact with guests to offer photo opportunities at various locations.

• Provide accurate answers to guest questions.

• Maintain merchandise counters, computers, and displays in a clean and orderly manner.

Host

Longhorn Steakhouse – Newport News, VA

June 2018 to August 2018 (Part Time)

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference

• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

• Answer incoming calls to the restaurant and provide appropriate service

• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

• Tend to special Guest needs and requests

• Observant to Guests’ needs throughout dining experience to ensure they receive high quality service

Sales Associate (Part-Time)

Rue21 – Newport News, VA

February 2018 to May 2018

Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers

• Generate sales through customer interaction, fitting room assistance, and suggestive selling

• Prevent asset loss through proper zoning and floor awareness

• Effectively perform associate register transactions without errors or shortages

Tutor (Volunteer)

Academy House Child Development Center II – Elizabeth, NJFebruary 2015 to May 2015

Provide homework assistance and help elementary kids enhance their skills in areas they are struggling with.

EDUCATION

Bachelor’s in Communications

Old Dominion University – Norfolk, VA

August 2018 to Present

High school diploma

Woodside High School – Newport News, VA

2015 to 2018

SKILLS

• Front Desk

• Math

• Public Relations

• Special Education

• Classroom Management

• Tutoring

• Guest Services

• Experience Working With Students

• •     Microsoft Office

• Cashiering

• Research

• Writing Skills

CERTIFICATIONS AND LICENSES

Driver’s License

ASSESSMENTS

Front Desk Agent (Hotel) — Proficient

April 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.