Task 6
Evaluation Questions
- How effectively is SERVE Inc. advertising the assistance programs offered to those who would benefit from these services the community?
- How effectively does SERVE Inc. ensure that the food that is being distributed to families is healthy and meets health food regulations
Observations
The interactions between the employee’s/volunteers and the clients
The food pantry’s set up and organization
The interactions between employee’s/volunteers
The atmosphere
The interactions between clients and other clients
Interview Questions (employees)
How do you as employees assure that your clients are receiving quality food?
How do you as employees advertise the programs offered at SERVE?
What made you want to work for SERVE?
What are the things that make you feel good about what you do here?
Can you tell me a time where you felt like you were making a difference here?
What things do you think SERVE can improve on?
Interview Questions (clients)
Do you believe the food you are receiving is good food quality according to health food regulations?
How did you find out about your program?
What do you wish to gain from this program?
Is there anything you do not like about SERVE or wish was different?
Would you recommend this agency to others? if so why?
Check List
Identify the programs that sponsor/community sponsor SERVE Inc.
Identify the programs procedures
Identify the protocols for food pantry
Identify how often clients are helped
Identify how they advertise their services
Identify the quality of the food provided to the clients
Identify the process to becoming a client