{"id":91,"date":"2023-06-28T01:53:46","date_gmt":"2023-06-28T01:53:46","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/basicspanishdraft\/?page_id=91"},"modified":"2023-08-02T16:22:08","modified_gmt":"2023-08-02T16:22:08","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"\n<p>Caitlyn Rulapaugh<\/p>\n\n\n\n<p>Objective:<br>A dedicated and motivated student seeking admission to Old Dominion University to further develop skills in customer service, marketing, and technology literacy while pursuing a degree in Communications with a minor in Marketing <\/p>\n\n\n\n<p>Education:<br>Brooke Point High School, Stafford, VA<br>High School Diploma, June 2019<br>3.5 GPA<\/p>\n\n\n\n<p>Skills:<\/p>\n\n\n\n<ul>\n<li>Exceptional customer service skills with a proven track record of delivering outstanding support and building positive relationships.<\/li>\n\n\n\n<li>Proficient in various marketing techniques, including market research, social media management, and content creation.<\/li>\n\n\n\n<li>Strong technology literacy, including proficiency in Microsoft Office Suite, Adobe Creative Cloud, and basic programming languages (Python, HTML, CSS).<\/li>\n\n\n\n<li>Excellent communication skills, both written and verbal, demonstrated through presentations and written reports.<\/li>\n\n\n\n<li>Detail-oriented with a keen eye for design and an ability to create visually appealing materials.<\/li>\n<\/ul>\n\n\n\n<p>Experience:<br>Customer Service Representative | Wawa, Stafford, VA | Sept 2022- Present<\/p>\n\n\n\n<ul>\n<li>Assisted customers via phone, email, and chat, resolving inquiries and providing product information.<\/li>\n\n\n\n<li>Handled a high volume of inquiries while maintaining a positive and professional demeanor.<\/li>\n\n\n\n<li>Collaborated with cross-functional teams to address customer concerns and improve overall customer satisfaction.<\/li>\n<\/ul>\n\n\n\n<p>Marketing Intern | Wawa Stafford, VA | Feb 2023- April 2023<\/p>\n\n\n\n<ul>\n<li>Conducted market research to analyze consumer trends, identify target audiences, and improve marketing strategies.<\/li>\n\n\n\n<li>Assisted in the creation of engaging content for social media platforms, resulting in a 20% increase in follower engagement.<\/li>\n\n\n\n<li>Contributed to the development of marketing campaigns, including brainstorming sessions and content planning.<\/li>\n<\/ul>\n\n\n\n<p>Technology Literacy Volunteer | 2018-2019<\/p>\n\n\n\n<ul>\n<li>Conducted workshops for seniors to improve their technology literacy, teaching basic computer skills and internet usage.<\/li>\n\n\n\n<li>Provided one-on-one training sessions, troubleshoot technical issues, and ensured participants&#8217; comfort with technology.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Caitlyn Rulapaugh Objective:A dedicated and motivated student seeking admission to Old Dominion University to further develop skills in customer service, marketing, and technology literacy while pursuing a degree in Communications with a minor in Marketing Education:Brooke Point High School, Stafford, VAHigh School Diploma, June 20193.5 GPA Skills: Experience:Customer Service Representative | Wawa, Stafford, VA | [&hellip;]<\/p>\n","protected":false},"author":26930,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/pages\/91"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/users\/26930"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":2,"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"predecessor-version":[{"id":512,"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/pages\/91\/revisions\/512"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/caitrosespanish101\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}