{"id":31,"date":"2024-04-07T22:15:43","date_gmt":"2024-04-07T22:15:43","guid":{"rendered":"http:\/\/sites.wp.odu.edu\/hmsv440w-template\/?page_id=31"},"modified":"2024-04-16T18:44:53","modified_gmt":"2024-04-16T18:44:53","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/cateportfolio\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"\n<p><strong>PROFESSIONAL EXPERIENCE<\/strong><\/p>\n\n\n\n<p><strong>John &amp; Olivia\u2019s Bed &amp; Breakfast,&nbsp;<\/strong>Schuyler, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>2021-Current<\/strong><\/p>\n\n\n\n<p><strong>Tour Guide\/Inn Keeper \u2013&nbsp;<\/strong>35 Hrs\/Wk<\/p>\n\n\n\n<ul>\n<li>Served as primary contact for visitors interested in a tour and checking in<\/li>\n\n\n\n<li>Inventory management<\/li>\n\n\n\n<li>All housekeeping activities, including room prep and refresh<\/li>\n\n\n\n<li>Processing credit card payments<\/li>\n\n\n\n<li>Monitor all bookings and coordinate event planning <\/li>\n<\/ul>\n\n\n\n<p><strong>BB&amp;T,&nbsp;<\/strong>Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>2019-2021<\/strong><\/p>\n\n\n\n<p><strong>Relationship Banker<\/strong>&nbsp;\u2013 40 Hrs\/Wk&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<ul>\n<li>Served as primary contact for new clients seeking to reach financial goals<\/li>\n\n\n\n<li>Cross-sell products and services and clients through client contact<\/li>\n\n\n\n<li>Initiate &amp; fund vehicle loans, unsecured loans, and HELOCs<\/li>\n\n\n\n<li>Support team sales process by acting upon or referring identified client needs to other lines of business and serve as a contact for client problem resolution regarding deposit, credit, and other products and services<\/li>\n\n\n\n<li>Support the Financial Advisory &amp; Wealth Management team by researching qualified leads and booking appointments<\/li>\n\n\n\n<li>Uphold confidentiality among clients and uphold all recordkeeping guidelines&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>BB&amp;T,&nbsp;<\/strong>Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>2016-2019<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Branch Coordinator\/Teller Supervisor&nbsp;<\/strong>\u2013 40 Hrs\/Wk<\/p>\n\n\n\n<ul>\n<li>Oversee day-to-day transactions of at least three associates<\/li>\n\n\n\n<li>Ensure staff is supportive of sales and servicing efforts demonstrating and coaching the right behaviors as an instrumental part of quality client service<\/li>\n\n\n\n<li>Provide regular coaching and counseling<\/li>\n\n\n\n<li>Coordinate performance reviews with second-level approval by management<\/li>\n\n\n\n<li>Assist with Risk Management practices to manage cash drawer differences, losses, and errors<\/li>\n\n\n\n<li>Uphold confidentiality among clients and uphold all recordkeeping guidelines&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>BB&amp;T,&nbsp;<\/strong>Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>2014-2016&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Branch Banker I \u2013&nbsp;<\/strong>40 Hrs\/Wk<\/p>\n\n\n\n<ul>\n<li>Perform transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits, issuing money orders, cashier\u2019s checks, and redeeming savings bonds\u00a0<\/li>\n\n\n\n<li>Handle a proportionate volume of work based on branch demands and stay abreast of all changes in policies and procedures to ensure compliance with current guidelines<\/li>\n\n\n\n<li>Uphold confidentiality among clients and uphold all recordkeeping guidelines&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>American Civil War Museum,&nbsp;<\/strong>Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>2013-2020&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Visitor Services Specialist<\/strong>&nbsp;\u2013 10 Hrs\/Wk<\/p>\n\n\n\n<ul>\n<li>Create and edit Purchase Orders for all vendors to maintain product inventory<\/li>\n\n\n\n<li>Contact vendors, coordinate inventory received, and check packing slips with the contents and the original order<\/li>\n<\/ul>\n\n\n\n<p><strong>NPS: Appomattox Court House NHP,&nbsp;<\/strong>Appomattox, VA<strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2009-2010&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Intern \u2013&nbsp;<\/strong>40 Hrs\/Wk<\/p>\n\n\n\n<ul>\n<li>Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment<\/li>\n\n\n\n<li>Demonstrated proficiencies in note-taking, interviewing, and assisting in various departments.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>EDUCATION\/CERTIFICATES<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Associates of Applied Sciences, Administration of Justice, Central Virginia Community College, Lynchburg, VA&nbsp;<\/p>\n\n\n\n<p>Bachelors of Science, Humans Services \u2013\u00a0<em>In Progress<\/em>, Old Dominion University, Norfolk, VA &#8211; Current GPA 4.0<\/p>\n\n\n\n<p>Notary Public for the Commonwealth of Virginia&nbsp;<\/p>\n\n\n\n<p>\u00a0\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PROFESSIONAL EXPERIENCE John &amp; Olivia\u2019s Bed &amp; Breakfast,&nbsp;Schuyler, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2021-Current Tour Guide\/Inn Keeper \u2013&nbsp;35 Hrs\/Wk BB&amp;T,&nbsp;Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2019-2021 Relationship Banker&nbsp;\u2013 40 Hrs\/Wk&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BB&amp;T,&nbsp;Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2016-2019&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Branch Coordinator\/Teller Supervisor&nbsp;\u2013 40 Hrs\/Wk BB&amp;T,&nbsp;Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2014-2016&nbsp; Branch Banker I \u2013&nbsp;40 Hrs\/Wk American Civil War Museum,&nbsp;Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2013-2020&nbsp; Visitor Services Specialist&nbsp;\u2013 10 Hrs\/Wk NPS: Appomattox Court House NHP,&nbsp;Appomattox, VA&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2009-2010&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intern \u2013&nbsp;40 Hrs\/Wk EDUCATION\/CERTIFICATES Associates&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/cateportfolio\/resume\/\">Read More<\/a><\/div>\n","protected":false},"author":28914,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/pages\/31"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/users\/28914"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":2,"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/pages\/31\/revisions\/167"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/cateportfolio\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}