Skills

Essential Work Habits

My academic background in cybersecurity and professional experience in IT support has provided me with a range of essential work habits:

  • Detail-Oriented and Methodical: In my role at Sai Shraddha Enterprise, I installed, configured, and maintained computer systems with precision, ensuring minimal errors during deployment.
  • Technical Curiosity: I’m always eager to tackle technical challenges, examining issues from multiple angles to provide effective solutions. This was critical during my remote IT support experience.
  • Adaptability and Enthusiasm: Working in both technical support and management positions, I’ve adapted quickly to new environments, policies, and technology updates.
  • Collaboration and Innovation: During my time as General Manager at Huddle House, I led teams to reach business objectives through effective collaboration and innovative problem-solving.
  • Cybersecurity Awareness: Through my ongoing studies, I stay up to date on cybersecurity threats and vulnerabilities, ensuring that I maintain current knowledge in the field.

Soft Skills

In addition to technical expertise, my ability to communicate effectively and present information clearly is a major asset:

  • Presentation and Communication Skills: I’ve delivered presentations on cybersecurity fundamentals and technical support processes. I can articulate complex concepts clearly, whether in writing or verbally.
  • Active Listening: My technical support experience involved listening carefully to client issues and providing clear, actionable guidance.

Solid Technical Foundation

With hands-on experience in both academic settings and real-world IT environments, I’ve built a solid technical foundation in the following areas:

  • Operating Systems and Networking: I have experience configuring and managing networks remotely with Windows and Linux systems.
  • Programming Skills: I have basic knowledge in C, C++, SQL, and Python, which I have used in multiple projects to solve technical problems and develop small-scale applications.
  • Hardware and Network Troubleshooting: My role at Sai Shraddha Enterprise involved troubleshooting hardware and network issues, ensuring smooth system operations for clients.

Detailed Knowledge of Key Technologies

I have developed a deep understanding of key technologies that support modern IT infrastructures:

  • OS Technologies: I’ve worked extensively with both Mac and Microsoft operating systems, managing installations, configurations, and troubleshooting.
  • Web Application and Database Technologies: I have basic experience in web application development and database modeling from my coursework in cybersecurity.
  • Network Implementation and Security: My coursework and hands-on work experience include implementing secure networks and staying updated on cybersecurity practices.