Resume
Chloe Andres
534 Willow Bridge Ct, Chesapeake VA | 757-839-0126 | chloeandres0613@gmail.com
Objective
Committed and motivated hard worker with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative
Education
Associate of SCIENCE | 2017 | Tidewater Community College
Social Sciences
Experience
Library rec aid | Mwr little creek-fort story library | February 2015-present
Handled circulation and technical service policies, procedures and processes and recommends improvements. Experienced with EOS checking in and out books as well as providing customer service to patrons. Cataloged large variety of books throughout the fiscal year. Assisted with collection and weeding out materials in the library. Assisted with programs and events with the Library Technician and prepares an after action report and evaluation. Created fliers for the library’s small programs and marketed library programs throughout the community. Created along with coworker Toddler Time program for library. Substituted in for story time when library technician was unavailable. Help prepare purchase request with office supplies and book materials in accordance with guidelines regulations and fund procedures as directed by library director. Assisted and created programs for annual Summer Reading Program. Kept up with daily maintenance and other duties assigned. Trained new staff in circulation and technical procedures. Answers phone, routes calls and provides general patron and employee information. Routes incoming mail, reports and documents. Transfers documents between offices, and personally delivers time sensitive and other routine documents directly to library and MWR business office. Familiar with document filing as well the ability to maintain filing systems.
Recreational Assistant | MWR jeb Little Creek | May 2012 to February 2015
Assisted with coordinating preshow and post show activities at MWR events. Answered customers’ questions and addressed problems and complaints in person and via phone. Open and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the facility. Cross trained for a year with tickets and travel helping with booking and travel arrangements. Collects fees from customers associated with sales of tickets, classes, trips and various community recreation programs. Issued tickets to sell to customers and had a cash fund. Crossed train for a year with library duties assisting with circulation and technical service operations. Was given an EOS account to help with checking in and out of books. Assisted librarian in annual summer reading program as well as other library events.
Sales Associate | NEX Oceana | November 2010 to April 2012
Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Recommended merchandise based on customer needs. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Facilitated monthly and quarterly physical inventory counts. Explained information about quality, value and style of products to influence customer decisions. Replenished floor stock and processed shipments to ensure product availability for customers
Cleaner | Molly Maid Chesapeake | April 2010 to September 2010
Traveled to and from work sites in a timely manner. Cleaned and maintained bathrooms and showers and swept and mopped floors. Dusted and mopped all hard surfaces.
Logistic Specialist | United States Navy | August 2005 to October 2007
Received and counted stock items. Packed and unpacked items as well as verified inventory computations. Maintained supplies and inspected all stock items. Maintain accurate stock records and schedules. Review new customer orders and request and manually data into a centralized database.
Skills & Abilities
- CRITICAL THINKER
- QUICK LEARNER
- TEAM LEADERSHIP SKILLS
- WELL ORGANIZED
- FAMILIAR WITH WORD AND EXCEL