Interning at the hospital has been an enriching experience, providing me with invaluable insights into the intersection of healthcare and technology. This reflective paper aims to delve into my observations, challenges, and progress towards achieving my learning objectives during this internship.
One of the primary responsibilities during my internship was to assist in teaching nurses about the hospital’s systems, Interactant and Lake Taylor. The Interactant system, primarily used by the nursing department, facilitates patient charting and information access. My role involved guiding nurses on navigating this system. This task was not only about imparting technical knowledge but also about understanding the nurses’ workflow and addressing their concerns. It was rewarding to see nurses gain confidence in using the system, knowing that it would enhance their efficiency and patient care. The Lake Taylor system, on the other hand, is utilized by management and other departments. Some personnel, like those in management, have access to both systems. This dual-system access highlighted the importance of understanding user needs and customizing training sessions accordingly. The hospital’s reliance on Linux for its systems added another layer of complexity, as it required me to familiarize myself with it and I had no issue with it seeing that I have taken Linux classes at school.
Throughout the internship, I encountered several challenges. One significant challenge was addressing the varying levels of technological proficiency among the nurses. Some were quick to adapt, while others required more time and patience. This experience taught me the importance of tailoring my communication and teaching methods to suit different learning paces. Reflecting on my progress, I am pleased with how I have developed my technical skills and improved my ability to communicate complex information effectively.