I have experience assisting dentists both civilian and military with treatment and prevention of dental diseases and injuries to military members and their families. I updated and maintained medical records of service members. I Served as the work center supervisor for a team of 20 people and managed quality assurance program, including on-site evaluations, internal audits and customer surveys. I Used customer feedback and recommended service delivery improvements in which I managed to increase customer satisfaction rates by 17%. I have experience with trouble shooting computers and using software such as Microsoft office. My future goals are to obtain my bachelor’s degree and necessary certificates such as CompTIA security + to become a cybersecurity specialist for big corporates such as amazon or the government as a system administrator. I want to learn everything that is to learn in the cybersecurity field such as monitoring the systems, installing software among other to minimize cybercrimes.