{"id":110,"date":"2020-10-24T16:04:51","date_gmt":"2020-10-24T16:04:51","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/cyberimpact1\/?page_id=110"},"modified":"2020-10-24T16:20:21","modified_gmt":"2020-10-24T16:20:21","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"<p style=\"text-align: center\">Julia Muturi<\/p>\n<p style=\"text-align: center\">910-260-9912|\u00a0\u00a0\u00a0 Chesapeake 23321| jmutu001@odu.edu<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.linkedin.com\/in\/julia-muturi-140a18198\/\">https:\/\/www.linkedin.com\/in\/julia-muturi-140a18198\/<\/a><\/p>\n<p style=\"text-align: center\"><strong><u>Professional summary<\/u><\/strong><\/p>\n<p>An enthusiastic veteran eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Excellent understanding of effective communication and analyzing consumer needs and training in client relation.<\/p>\n<p style=\"text-align: center\"><strong><u>Skills<\/u><\/strong><\/p>\n<p>5Years of Customer Service Experience \u25aa Communication \u25aa Adaptability \u25aa Microsoft Office \u25aa Strong Work Ethic \u25aa Problem Solving \u25aa Critical Thinking \u25aaProject management \u25aa Data Analysis \u25aa Decision Making \u25aa Administrative Support<\/p>\n<p style=\"text-align: center\"><strong><u>Professional Experience<\/u><\/strong><\/p>\n<p><strong>United States Navy from June 2015- To December 2020. \u00a0Hospital Corpsman, Branch Health Clinic Oceana \u00a0VA.<\/strong><\/p>\n<ul>\n<li>Assisted in the prevention and treatment of disease and injury.<\/li>\n<li>Assisted health care professionals in providing medical care to Navy and Marine Corps personnel of the operational forces, shore activities and other authorized beneficiaries.<\/li>\n<li>Completed USN Petty Officer Indoctrination course (entry-level management) in 2018.<\/li>\n<li>Responsible for updating and maintaining medical records.<\/li>\n<li>Confirmed appointments and verified records at least 24 hours prior to appointment.<\/li>\n<li>Scheduled appointment time to ensure efficient workflow.<\/li>\n<li>Served as the work center supervisor for a team of 20 people.<\/li>\n<li>Personally trained 8 junior sailors and dental assistants to get locally certified to work in central sterilization room.<\/li>\n<li>Used customer feedback and recommended service delivery improvements.<\/li>\n<li>Management to increase customer satisfaction rates by 17%.<\/li>\n<li>Worked to ensure 100% compliance of Joint Commission recommendations.<\/li>\n<li>Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.<\/li>\n<\/ul>\n<p style=\"text-align: center\"><strong><u>Education<\/u><\/strong><\/p>\n<p><strong>Old Dominion University \u2013 Norfolk VA \u2013 Bachelor of Science in Cyber security<\/strong><\/p>\n<ul>\n<li>Completed 72 credits towards a bachelor\u2019s degree with a G.P.A of 3.0.<\/li>\n<\/ul>\n<p><strong>High School Diploma <\/strong><\/p>\n<p style=\"text-align: center\"><strong><u>Awards<\/u><\/strong><\/p>\n<ul>\n<li>Leadership award, clinical team leader award and 2 letters of commendation<\/li>\n<\/ul>\n<p style=\"text-align: center\"><strong><u>Volunteer Work<\/u><\/strong><\/p>\n<ul>\n<li>Over 60 hours volunteered at Judeo Christian outreach center, MT trash more suicide prevention walk, Naval air show at Oceana and Caribbean festival at Norfolk.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Julia Muturi 910-260-9912|\u00a0\u00a0\u00a0 Chesapeake 23321| jmutu001@odu.edu https:\/\/www.linkedin.com\/in\/julia-muturi-140a18198\/ Professional summary An enthusiastic veteran eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Excellent understanding of effective communication and analyzing consumer needs and training in client relation. Skills 5Years of Customer Service Experience \u25aa Communication \u25aa Adaptability \u25aa Microsoft Office&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/resume\/\">Read More<\/a><\/div>\n","protected":false},"author":17565,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/pages\/110"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/users\/17565"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":3,"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":269,"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/pages\/110\/revisions\/269"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/cyse-200t-julia-muturi\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}