Journal 12

Relating the data breach with two economic theories and two social science theories, The first one being Information asymmetry theory linked with economic theories, asserts that in transactions, one party often has more information than the other, leading to market inefficiencies. Within the data breach, the customers of www.glasswasherparts.com were not aware of the breach until the company disclosed it. This lack of information symmetry between the company and its customers highlights how asymmetric information can impact economic transactions. The next is externalities theory which is also linked with economic theories, it deals with the unintended consequences of economic activities affecting third parties who are not directly involved in the transaction. In this case, the data breach not only affects the company and its customers directly involved in the transaction but also has wider implications for other stakeholders such as financial institutions and law enforcement agencies. Financial institutions will incur costs associated with issuing replacement cards and investigating fraudulent activities, while law enforcement agencies will allocate resources to investigate the breach.

 
Now for social science theories, the first one is social exchange theories. It is based on the perceived rewards and costs associated with those relationships. In the context of this data breach notification, customers who have previously engaged in transactions with www.glasswasherparts.com may reassess their relationship with the company based on the perceived costs (risk of identity theft or fraud) and benefits (convenience, quality of products) of continuing to engage with the company. The last one for social science theories is conflict theory. It examines society through the lens of power differentials and conflicts between social groups. In the context of this data breach, there is a potential conflict of interest between the company and its customers regarding the responsibility for ensuring data security. Customers may perceive the company as prioritizing profit over protecting their personal information, leading to distrust and conflict between the two parties. Additionally, there may be conflicts of interest between different stakeholders, such as the company, platform provider, and law enforcement agencies, regarding the allocation of responsibilities and costs associated with addressing the breach and preventing future incidents.

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