Journal Entry #11

As you watch this video, think about how the description of the cybersecurity analyst job relates to social behaviors.  Write a paragraph describing social themes that arise in the presentation.

Nicole Enesse does a great job of breaking down what exactly is the role of a Cybersecurity Analyst. One of the big things she mentions is that it’s an entry-level position and one of the big things you would be doing is essentially providing customer service. Another name for the role is Cybersecurity Help Desk and working with customers on remediating cybersecurity issues like phishing attacks and intrusion attacks would be some of the main things you would do. Typically, it seems like these roles are team based, so you would be working on a team towards a resolution. The key aspects of social behaviors are how you interact with other people. Whether that is with your teammates or the customer you are providing service to, being able to confidently assist and communicate builds trust and rapport. Cybersecurity analyst seems to be a role where social behaviors are important in building a winning foundation.

Leave a Reply

Your email address will not be published. Required fields are marked *