Dakota Copeland
234 Almond Drive
Stafford VA, 22554
1023 W. 49th Street
Gresham Main, Room 237
Norfolk VA, 23508
(757)-642-1741
dcope002@odu.edu
Skills
- Client-Focused; customers are the number one priority.
- Quick Learner; grasps concepts quickly with little to no mistakes, saving time and money of the company.
- Learned leadership traits through time in the Young Marine Program.
- Results-oriented; when provided a difficult task, I come up with creative problem solving measures in order to ensure that the outcome of the situation is at or above expectations.
- Training and Development; while working at Moe’s, I routinely assist new employees with learning line crew tasks and the responsibilities they are assigned.
- Proficient in customer service; had no complaints from customers regarding my attitude or proficiency at preparing their orders.
Experience
October 2018 – Present
Best Buy, Stafford VA – Inventory and Merchandising Specialist
- Maintain customer satisfaction
- Become proficient within the store with knowledge about products and the placement of products within the store
September 2017 – October 2018
Moe’s Southwest Grill, Stafford VA – Crew Line Member
- Maintain sanitation, health and safety standards in work areas
- Clean, Stock, and restock workstations and display cases
- Responsible for the initial customer interaction
- Verified that prepared food meets requirements for quality and quantity
Education
August 2019 – Present (Predicted Graduation of June 2023)
Old Dominion University, Norfolk VA – Full Time College Student
- Currently majoring in Nursing, but will be switching to Bio Pre-Med
- Pledge for Sigma Pi Fraternity
- Health Professions Living Learning Community
September 2016 – June 2019
Colonial Forge High School, Stafford VA– High School Student
- Taking standard High School-level classes
- Taking multimedia classes (TV and Media Production I/II)
- Anatomy & Physiology which is not a part of the standard High School curriculum
- French III
- Honors English 10
- Honors Algebra II
September 2015 – June 2016
Landstown High School, Virginia Beach VA – High School Student
- Enrolled in the Engineering and Robotics academy
- Honors English
- Honors Geometry
- French II
- Honor Roll second quarter and second semester
Awards and Activities
- FEMA- Introduction to Incident Command System (ICS-100) Certification
- FEMA- ICS for Single Resources and Initial Action Incident (ICS-200) Certification
- FEMA National Incident Management System (NIMS) Certification
- FEMA – National Response Framework (ICS-800) Certification
- Basic Life Support for Healthcare Providers Certification (American Red Cross)
- First Aid Certification (American Red Cross)
- Captain of the Chess Team from 2012-2015
- Young Marine Program from 2008-2016:
- Served as Unit’s Senior Young Marine which was responsible for; delegating duties, overseeing development and execution of all events, and implementation of Young Marine training program