{"id":110,"date":"2025-12-03T13:41:41","date_gmt":"2025-12-03T13:41:41","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/cyberimpact1\/?page_id=110"},"modified":"2025-12-03T14:16:39","modified_gmt":"2025-12-03T14:16:39","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/djackson\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"\n<p><strong>&nbsp;Destiny Jackson<\/strong><\/p>\n\n\n\n<p>Suffolk, Virginia&nbsp;<\/p>\n\n\n\n<p>(757)724-1848<\/p>\n\n\n\n<p>djack043@odu.edu<\/p>\n\n\n\n<p><strong>EDUCATION<\/strong><\/p>\n\n\n\n<p><strong>Old Dominion University<\/strong>, Norfolk, VA<\/p>\n\n\n\n<p><strong>Bachelor of Science<\/strong>\u2014Expected Graduation\u2014May 2026<\/p>\n\n\n\n<p>Major or Concentration: <strong>Cybersecurity<\/strong><\/p>\n\n\n\n<p>Grade Point Average<strong>: <\/strong>3.3<\/p>\n\n\n\n<p>Dean\u2019s List: Spring 2024&nbsp;<\/p>\n\n\n\n<p><strong>Relevant Courses:<\/strong> Windows System Management, Introduction to Cybersecurity, Cybersecurity Programming and Networking, Cybersecurity Fundamentals, Linux System for Cybersecurity, Cyber Strategy and Policy<\/p>\n\n\n\n<p><strong>EXPERIENCE<\/strong><\/p>\n\n\n\n<p>Old Dominion University<\/p>\n\n\n\n<p><strong>Information Service Desk Analyst<\/strong> , October 2023 \u2013 December 2024<\/p>\n\n\n\n<ul>\n<li>Provided front-line technical support to students, faculty, and staff, resolving issues related to hardware, software, and network connectivity.<\/li>\n\n\n\n<li>Utilized ticketing systems to document, prioritize, and track help desk inquiries to ensure timely resolution.<\/li>\n\n\n\n<li>Delivered exceptional customer service by actively listening to user concerns and explaining technical solutions in non-technical terms.<\/li>\n\n\n\n<li>Assisted in managing and maintaining the college&#8217;s inventory of IT equipment, including the setup and configuration of\u00a0new devices.<\/li>\n<\/ul>\n\n\n\n<p>Destiny\u2019s Way LLC &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; September 2021 &#8211; July 2023<\/p>\n\n\n\n<p><strong>Office Manager&nbsp;<\/strong><\/p>\n\n\n\n<ul>\n<li>Oversee daily office operations, ensuring a smooth and efficient workflow.<\/li>\n\n\n\n<li>Coordinate and schedule meetings, appointments, and travel arrangements for executives.<\/li>\n\n\n\n<li>Handle correspondence, phone calls, emails, and office communication.<\/li>\n\n\n\n<li>Manage filing systems, both physical and digital, ensuring accurate record keeping.<\/li>\n\n\n\n<li>Strong organizational and multitasking abilities.<\/li>\n<\/ul>\n\n\n\n<p><strong>LEADERSHIP<\/strong><\/p>\n\n\n\n<p><strong>Title of Affiliation<\/strong>: Mount Portsmouth, August 2021\u2013February 2023<\/p>\n\n\n\n<ul>\n<li>Collaborated with church leadership to design and execute creative media strategies, increasing engagement and attendance for events.<\/li>\n\n\n\n<li>Directed live productions and operations during church service, including multi-camera setups and lighting.<\/li>\n<\/ul>\n\n\n\n<p><strong>SKILLS<\/strong><\/p>\n\n\n\n<ul>\n<li>Networking Basics<\/li>\n\n\n\n<li>Cybersecurity Fundamentals<\/li>\n\n\n\n<li>System Administration<\/li>\n\n\n\n<li>Attention to Detail<\/li>\n\n\n\n<li>IT Support<\/li>\n\n\n\n<li>Team Collaboration<\/li>\n\n\n\n<li>Critical Thinking<\/li>\n\n\n\n<li>Eagerness to learn<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;Destiny Jackson Suffolk, Virginia&nbsp; (757)724-1848 djack043@odu.edu EDUCATION Old Dominion University, Norfolk, VA Bachelor of Science\u2014Expected Graduation\u2014May 2026 Major or Concentration: Cybersecurity Grade Point Average: 3.3 Dean\u2019s List: Spring 2024&nbsp; Relevant Courses: Windows System Management, Introduction to Cybersecurity, Cybersecurity Programming and Networking, Cybersecurity Fundamentals, Linux System for Cybersecurity, Cyber Strategy and Policy EXPERIENCE Old Dominion University&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/djackson\/resume\/\">Read More<\/a><\/div>\n","protected":false},"author":28392,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/pages\/110"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/users\/28392"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":5,"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":286,"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/pages\/110\/revisions\/286"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/djackson\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}