How has cyber technology created opportunities for workplace deviance?
It is important for organizations to protect their proprietary and customer data from the public and potential hackers; but what about your employees? As the workplace becomes increasingly integrated with the internet, it leaves the door open for cyber workplace deviance. Private and public organizations have a legal responsibility to protect our data, even from those with a level of authorized access. Even though regulations are state specific and can vary, the duty exist. Non-managerial associates in the financial sector retrieve and store our most sensitive information such as social security numbers, tax identifiers, credit cards, and addresses. Simply having direct access to sensitive data as such present an opportunity for misuse, theft, or exploitation. It is dire that human resources and management due their due diligence and run background checks on employees. This is to increase the likelihood of hiring responsible people with integrity and morals. An employee that has previous credit card fraud convictions is hired. Being motivated by monetary gain may lead them reoffend. If we view this example through the lenses of Routine Action Theory. The employee would be the motivated offender. The customer handing over their credit card information to the organization would be the suitable target. Human resources or management would be considered the absence of a suitable guardian. If you have the absence of one of these factors it creates the opportunity for workplace deviance and victimization. Organizations big or small should have some level of protections in place against its’ own users. Management should have policies readily available that outline guidelines around social media, cameras, equipment, and cellphones. Policies should also outline the rules and ramifications for policy breach. Working as an insurance underwriter, in the workplace there are plenty of signs hanging up warning all associates that we are not authorized to enter our own, friend, or family members policy or claim, you will be terminated. This alone deters most from acting out ill will however the expectation must be backed with action.







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