Since the rise of cyber technology, a whole new set of doors has opened with ways workplace deviance can be committed. Workers who commit workplace deviance are doing it deliberately for self-gain and harm to the company. The many doors include hacking, cyber fraud/attacks, cyberloafing, sabotage, ransomware, data theft, etc. Something as harmless as cyberloafing and slacking still creates a bad image for worker expectations. With the neutralization theory, some of the deviants try to downplay their acts, but all cause some form of harm to the company, ranging from time, money, and resources. Self-control is harder to manage when technology makes things so easy to do. Some hackings of systems take place just because they can and it is easy to do so. I have heard of companies using third-party monitoring programs to track productivity on their employee’s computers. These programs have good intent, but just make the employees frustrated. This can lead to breaking the norms when on the clock.
Many things can be done to counter workplace deviance. It starts at the top, with the executives creating and setting the norms and values with providing quality training for its employees. Knowing what to do eliminates the navigation and other solutions that don’t abide by company standards instead of having employees trying to figure it out as they go. I know meetings can be tedious, but are important in reiterating or going through the policies and procedures of the company. Just a simple refresh can help answer questions about experiences that weren’t a part of the training.