The article resonates with Keynesian economic theory through its recommendation for immediate action to mitigate financial risks, reflecting interventionist principles to stimulate economic stability. Additionally, elements of Marxian economic theory are evident in the exploitation of consumer vulnerability by the platform provider, where the delay in notifying customers of the breach prioritizes the provider’s interests over protecting customers from potential harm. Subsequently, it also shows how the platform provider’s customers’ trust was betrayed by its delayed disclosure, the article is consistent with social science theories of trust. The asymmetric relationship between the provider and customers further illustrates how power dynamics are reflected, highlighting the impact of the provider’s information control on transparency and accountability.