Resume

Jadon White jadonwhite02@gmail.com  |  Leesburg, Virginia 20175

Professional Summary


Dedicated IT professional with a strong foundation in cybersecurity and system administration, with experience supporting strategic decision-making and process optimization. Proficient in industry standards such as NIST and ISO. Skilled at collaborating with cross-functional teams to enhance security posture, mitigate risks, and protect sensitive data. Passionate about leveraging technology to safeguard organizational assets and improve security operations.

Professional Experience

Affinity eSolutions                                                                                                                                                       Herdon, VA
System Administrator |Part-Time                                                                                                                          08/2024- Current

  • Perform routine database administration tasks, including backups, recovery, and performance tuning to ensure system reliability and data integrity.
  • Monitor database health, proactively identifying and resolving performance issues to maintain optimal uptime and responsiveness.
  • Execute regular system updates and security patches to ensure stability, connectivity, and compliance with organizational standards.
  • Create and maintain comprehensive documentation of database configurations, processes, and maintenance procedures for ongoing support and knowledge sharing.

HunaTek                                                                                                                                                                        Herndon, VA
IT Analyst |Full-Time                                                                                                                                                  11/2023 – Current

  • Supports a small, agile team, managing infrastructure performance, system hardening, and security patching to ensure high availability and operational efficiency.
  • Troubleshoot and resolve system outages and performance issues, reducing downtime and improving response times for critical internal services.
  • Conduct one-on-one client sessions to demonstrate system functionality, gather feedback, and ensure smooth user adoption.
  • Collaborate on Quality Assurance testing for team releases, validating functionality and contributing to release readiness through detailed testing and user feedback.

Navy Federal Credit Union                                                                                                                                           Vienna, VA
Enterprise Technology & Analytics Intern                                                                                                           06/2023 – 11/2023

  • Assisted with the implementation of AI-driven solutions within a large enterprise environment, projected to improve issue resolution efficiency by 25%, enhancing operational workflows and reducing time-to-resolution.
  • Developed and maintained dynamic dashboards and reports using Power BI, Splunk, and Adobe Analytics on a weekly and monthly basis, providing actionable insights to key stakeholders and empowering data-informed decision-making.
  • Led and mentored a cohort of interns, facilitating their integration into the team, assigning project work, and providing continuous guidance to support their professional development and contribution to team goals.
  • Collaborated with cross-functional teams throughout software implementation processes, supporting Agile lifecycle activities including planning, testing, UAT, and QA to ensure smooth deployment and user satisfaction.
  • Hands-on experience with enterprise systems such as Oracle and ServiceNow, supporting operational tasks, issue tracking, and system enhancements.

Solutech
Service Desk Specialist                                                                                                                                      09/2022 – 03/2023

  • Provided Tier 1 and Tier 2 technical support for end users, resolving issues related to network connectivity, software installations, and security configurations.
  • Delivered responsive troubleshooting and customer service, ensuring user compliance with security protocols and minimizing downtime across supported systems.
  • Created and maintained administrative reports to track support tickets, analyze recurring issues, and recommend proactive solutions to improve service efficiency.

Education


Old Dominion University                                                                                                                                                       Norfolk, VA
Bachelor of Science, Cybersecurity                                                                                                                                  Summer 2025

  • Relevant Courses: Cyber Techniques and Operations, Linux & Windows Systems Management, Risk Management, Digital Forensics
  • Certifications: CompTIA Security+, CompTIA Network+, CompTIA CySA+, RCHSA (In Progress)

Skills & Acknowledgements

  • Security Compliance: Knowledge of industry frameworks including NIST 800-53, ISO, OWASP, and best security practices.
  • Technical Proficiencies: Data analysis, troubleshooting, problem-solving, and secure system administration.
  • Analytical Tools: Hands-on experience with Nmap, Wireshark, Splunk, Adobe Analytics, Windows Server Administration, Azure, SQL, and database security management.
  • Incident Response: Ability to respond to, investigate, and mitigate security incidents while minimizing system disruptions.
  • Communication & Teamwork: Strong interpersonal skills with the ability to collaborate across departments and present security findings effectively.