{"id":110,"date":"2023-02-04T23:08:25","date_gmt":"2023-02-04T23:08:25","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/cyberimpact1\/?page_id=110"},"modified":"2024-09-27T16:40:12","modified_gmt":"2024-09-27T16:40:12","slug":"resume","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/jaredgibson\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"\n<h1>Jared Gibson<\/h1>\n<p>Norfolk, VA | (302) 507-7043 | <a href=\"mailto:JKG02@outlook.com\">JKG02@outlook.com<\/a><\/p>\n\n<h2>Professional Summary<\/h2>\n<p>\nDetail-oriented IT professional with 3+ years of experience in network management, device configuration, and system troubleshooting. AWS Cloud Practitioner certified and pursuing CompTIA Security+. Adept at optimizing performance and resolving technical issues across multi-platform systems (Windows, Mac, Linux).\n<\/p>\n\n<h2>Technical Support Experience<\/h2>\n<p><strong>Old Dominion University \u2013 Norfolk, VA<\/strong><br>\n<em>Technical Support Professional | May 2021 &#8211; Current<\/em><\/p>\n<ul>\n  <li>Skilled IT professional with a strong background in diagnosing and resolving complex technical issues across diverse platforms and environments.<\/li>\n  <li>Extensive experience in managing large-scale networks utilizing service management platforms, including ServiceNow, Ivanti, Intune, and JAMF.<\/li>\n  <li>Experienced in managing system configurations, troubleshooting network setups, and ensuring seamless integration of various devices.<\/li>\n  <li>Adept at optimizing performance, improving system reliability, and delivering efficient solutions for a wide range of technical challenges.<\/li>\n  <li>Highly skilled in configuring devices for seamless deployment within large-scale network infrastructures.<\/li>\n  <li>Experienced in responding to VIP clients and high-priority incidents.<\/li>\n  <li>Focused on delivering outstanding customer service by fostering positive interactions, resolving issues efficiently, and ensuring customer satisfaction.<\/li>\n<\/ul>\n\n<h2>Skills<\/h2>\n<ul>\n  <li><strong>Operating Systems:<\/strong> Windows, Mac OS, Linux, iOS\/iPadOS<\/li>\n  <li><strong>Device Management:<\/strong> Microsoft Endpoint Management, Ivanti, JAMF, Active Directory<\/li>\n  <li><strong>Remote Tools:<\/strong> Microsoft Remote Desktop, Apple Remote Desktop, LogMeIn Rescue<\/li>\n  <li><strong>Service Platforms:<\/strong> ServiceNow, Intune<\/li>\n  <li><strong>Scripting:<\/strong> Bash, PowerShell<\/li>\n  <li><strong>Collaboration Tools:<\/strong> Microsoft Teams, Zoom, OneDrive, Office365<\/li>\n<\/ul>\n\n<h2>Certifications<\/h2>\n<ul>\n  <li>AWS Cloud Practitioner (Feb 2024 \u2013 Feb 2027)<\/li>\n  <li>CompTIA Security+ (Expected Dec 2024)<\/li>\n<\/ul>\n\n<h2>Education<\/h2>\n<p><strong>Old Dominion University \u2013 Norfolk, VA<\/strong><br>\nB.S. in Cybersecurity (Expected Dec 2024)<\/p>\n<p>GPA: 3.1 | Dean\u2019s List: Spring 2024<\/p>\n\n\n\n\n<p>If you&#8217;d like a downloadable version, please click the &#8220;Download&#8221; button below!<\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-23017c96-0fab-4bfb-8f57-94d88e7041a5\" href=\"http:\/\/sites.wp.odu.edu\/jaredgibson\/wp-content\/uploads\/sites\/32536\/2024\/09\/JaredGibsonResumeTSP.docx\">JaredGibsonResumeTSP<\/a><a href=\"http:\/\/sites.wp.odu.edu\/jaredgibson\/wp-content\/uploads\/sites\/32536\/2024\/09\/JaredGibsonResumeTSP.docx\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-23017c96-0fab-4bfb-8f57-94d88e7041a5\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Jared Gibson Norfolk, VA | (302) 507-7043 | JKG02@outlook.com Professional Summary Detail-oriented IT professional with 3+ years of experience in network management, device configuration, and system troubleshooting. AWS Cloud Practitioner <a class=\"more-link\" href=\"https:\/\/sites.wp.odu.edu\/jaredgibson\/resume\/\">Continue Reading &rarr;<\/a><\/p>\n","protected":false},"author":26177,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/pages\/110"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/users\/26177"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":4,"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":329,"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/pages\/110\/revisions\/329"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/jaredgibson\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}