Resume

Education

Mills E. Godwin High School: 2010-2013

Advanced Diploma

VIrginia commonwealth university: 2013-2016

Major: Chemistry
Pre-Pharmacy track-studies

J. Sargeant Reynolds Community College: 2015-2018

Major: Sciences
Degree: General Education

Old DOMINION UNIVERISTY: 2019-Current

Major: Cyber-Security

Work Experience

Manager | Nonna’s Pizzaeria | 2012-2017

Worked every position in the restaurant during employment
Calculated Hours for payroll
Scheduled shifts for each employee
Handled all customer-service issues pertaining to front and back of house.
Inventory
Front of house bookkeeping
Call-directing
Record Filing

Office Associate | Haverty’s Furniture | 2019-2019

Money Management
Customer Service Issues
Filing Paperwork
Call-directing
Close-Outs
Payment Transactions
Appoint Scheduling
Data Entry
Customer Registration

Account Service Coordinator | Anthem Blue Cross & Blue Shield | 2019-Current

General Helpdesk Support for Internal and External Systems
Project Management
Payment Setup
Claims Research and Resolution
Account Management
Coverage Approval
Data Entry
Systems Management for External Sites

Extracurriculars

Internship/ Lab Assistant (2014-2016)

Worked as a lab assistant at MCV hospital under Dr. Paul Dent, Laurence Booth, and Jane Roberts (biochemistry & oncology)
Trained in cell culturing, preservation, data analysis, data entry, phone-directing, scheduling,
Work published on medical paper: The afatinib resistance of in vivo generated H1975 lung cancer cell clones is mediated by SRC/ERBB3/c-KIT/c-MET compensatory survival signaling (accessible through Oncotarget and NCBI)

Asian Culture Society| Co-president: 2012-2013

Responsibilities included: setting up meetings, creating announcements, event-planning, handling funds

Chinese student association| PR-Representative: 2014-2015

In charge of event planning & promoting, student-org. accommodations

Poets of the Floor

Hip-hop and breakdancing organization at VCU (member)