Jesse Campbell
Norfolk, VA 23502
jcamp048@gmail.com
Experienced in the financial services sector with twelve years of customer service experience, five of
which in management roles. Excel in deepening client relationships, multitasking, time management,
and working as part of a successful team. Adept at setting goals and working side by side with partners
to provide the highest level of customer service.
Work Experience
Licensed Agent
06/2023 to Present
State Farm
Virginia Beach, VA
Responsible for developing and maintaining client relationships, conducting needs assessments, and
providing customized insurance solutions. Engaged in proactive prospecting and networking, as well as
outbound calls, to expand client base and achieve sales goals. Demonstrated expertise in the company’s
product offerings, ensuring clients received comprehensive coverage tailored to their unique needs.
Licensed Agent
08/2021 to 06/2023
New York Life Insurance
Norfolk, VA
Responsible for developing and maintaining a pipeline, meeting with prospects to understand their goals
and needs, and educating them on the products and services offered by New York Life. Consultative
conversations were crucial in tailoring a solution to fit an individual’s needs and aided in building a
successful book of business. Demonstrated expertise in the company’s product offerings, ensuring
clients received solutions tailored to their unique needs. Time management and the ability to multitask
are instrumental when working remotely, which this role also entailed.
Financial Services Advisor III / Assistant Manager
05/2019 to 08/2021
Atlantic Union Bank
Suffolk, VA
Responsible for providing a best in class customer experience while assisting new and existing customers
through needs based conversations and providing appropriate solutions to meet their immediate, short
term and long term financial needs. Also responsible for providing leadership and management for branch teammates in support of the Branch Manager, while ensuring profitability, growth and sound
operations.
Branch Banker III
12/2017 to 05/2019
BB&T
Suffolk, VA
Provide industry-leading service; performs routine client maintenance requests, problem resolution and
intermediate sales functions regarding deposit, credit, convenience and other product and service lines.
Exceeding client service standards as well as individual and branch sales goals by offering and selling
products and services and developing, expanding and retaining relationships. Exercising knowledge of
risk management and loss prevention.
Assistant Manager
09/2013 to 11/2017
GNC
Norfolk, VA
Hired at a lower volume location but quickly exceeded sales goals and was transferred to the highest
volume GNC in the region, 10th highest in the nation where I advanced to management. Specialized in
personalized service based on the customer’s needs while still excelling in a multitude of tracked sales
categories. Obtained the ability to assess, reflect, and make the necessary changes to reach any sales
goal.
Skills
Multitasking Organization Networking Relationship development
Teamwork and leadership Financial analysis Written and verbal communication
Microsoft Office Quick learner Goal oriented
Qualifications
Life and Health License Series 6 Series 63 Property and Casualty License
Education
Old Dominion University
Bachelor’s
Kinesiology / Finance Minor
Norfolk, VA
09/2011 to 12/2016