Watching the video, the first thing that stuck out was cybersecurity analysts dealing with phishing attacks and end-user awareness training. While I work as a cybersecurity analyst, these are two areas I do not have to handle. The closest I do in terms for either one is the implementation of technical controls to prevent phishing attacks and ensuring the customer is implementing yearly security awareness trainings for the end-users. I mainly focus on the technical side of cybersecurity. I feel having end-user training remains as one of the most important aspects of cybersecurity. Reducing the factors that contribute to victimization is one of the first lines of defense for a network. Working to understand and adjust user behavior, communication, and education when online and using the network helps minimize the risk of a potential attack or breach.