ISO Interview Questions

1. Tell me how you organize, plan, and prioritize your work.
   1. This can be an icebreaker in an interview just to see how candidates live in their workspace 
   2. Keeping an organized day play so that it is easier to prioritize and manage the workload received.
2. Tell me about the last time you monitored or reviewed the information and detected a problem. How did you respond?
   1. This is a good problem-solving question to get a feel for how the candidate takes on certain situations.
   2. I would triple-check the information to make sure it is incorrect then see what I could do and how I could fix it. Then I would check with a co-worker to get their input and see if they have any suggestions. Then I would take it to a higher position to ask how they would fix the data.
3. Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
   1. This is another problem-solving question that can get more information out of the candidate on how they can react in somewhat different situations.
   2. While giving their example I would want to hear the candidate say:  I organized the information by the sources and categorized them so I can see the differences between them and analyze them to see which information is more important than the others.
4. Share an experience you had in dealing with a difficult person and how you handled the situation.
   1. This is a good teamwork question to see how they deal with other co-workers even in difficult situations and a good customer service question to see how they deal with difficult customers.
   2. While they are sharing their story I would like to hear along the lines of instead of arguing with them, I would reason with them to figure out a solution that benefits both parties.
5. Provide a time when you dealt calmly and effectively with a high-stress situation.
   1. This is a good character question just to see how they work in difficult circumstances and it gives us a clear view of what kind of person they are. 
   2. While explaining their story I would like to hear them talk about how they felt physically and mentally in the situation and hear that they didn’t let their emotions get the best of them.