Education
Bachelor of Science in Cybersecurity
Old Dominion University
● GPA: 3.89
● Dean’s List 2023
● Tau Sigma Honor Society
● Relevant Coursework: Cybersecurity Strategy and Policy, Cybersecurity Techniques and Operation,
Networked Systems Security, Cyber Law

Associate of Applied Science in Information Technology – Specialization in Networking
Virginia Highlands Community College
● Summa Cum Laude
● President’s Honor Roll List 2021-2022
● Merit List 2023
● GPA: 3.8
● Phi Theta Kappa Honor Society
● Relevant Coursework: Network Security Basics, CISCO I, II, III

Experience
Technical Services Technician December 2022 – Present
Food City | Abingdon, VA
● Providing administrative assistance for hardware applications, supporting both C-level executives and
store-level personnel, ensuring seamless operation across all levels of the organization.
● Resolved over 1,600 networking, security, and IT-related issues across corporate offices, stores, and the
distribution center.
● Installing, repairing, maintaining, and upgrading computer and networking systems for new stores and existing
hardware, ensuring consistent and reliable IT infrastructure.
● Configured over 700 PCs, laptops, printers, and other various endpoint devices, providing seamless integration
across multiple store locations and corporate offices.
● Implementing best practices for system security and efficiency in endpoint devices, network hardware, and
software applications, enhancing overall organizational cybersecurity.

Certifications
● CompTIA Security+ (Completed August 2024)
● CompTIA Network+ (Completed April 2024)
● CompTIA A+ (Completed October 2022)
● CompTIA ITF+ (Completed November 2020)
● Digital Forensics Certificate
● Networking Fundamentals I & II Career Studies Cert.
● Microsoft Office Associate (MOS) 2019

Awards
● NGAF (National Grocers Association Foundation) Scholarship Winner
● TGEF (Tennessee Grocers Education Foundation) Scholarship Winner
● IDBA (International Deli Bakery Association) Scholarship Winner
● Food City Associate of the Month (October 2024)
● John Phillips Sousa Band Award
● Rebel Regiment Alumni Memorial Scholarship Leadership and Musicianship Award

Skills
● Networking: Configuration of routers, switches, VLANs, and network segmentation. LAN/WAN
administration, subnetting, TCP/IP, DNS, Cisco IOS command-line interface. Experience with network
monitoring tools such as Wireshark and SolarWinds.
● Cybersecurity: Comprehensive knowledge of network security protocols, firewall configurations, and
encryption methods. Experienced with frameworks such as NIST and CIS controls. Utilized vulnerability
scanning tools such as Nessus and OpenVAS. Familiar with incident response, access control, and secure
network design.
● Hardware: Experienced in installing, configurating, and troubleshooting networking hardware, switches,
firewalls, and other IT devices. Adept at managing and maintaining PCs, laptops, printers, and a wide range of
endpoint devices.
● Software & Operating Systems: Windows 10/11, Linux, MacOS, Windows Server. Skilled in administering
Active Directory, Group Policy, and remote desktop solutions. Experience with Microsoft Office 2019 (MOS
Certified) and familiar with various enterprise software solutions.
● Problem Solving: Strong analytical and troubleshooting skills, adept at resolving complex technical issues in
a timely and effective manner.
● Communication: Excellent written and verbal communication skills, ability to explain technical concepts
efficiently to both technical and non-technical stakeholders
● Adaptability: Quick to learn and adapt to recent technologies, tools, and methodologies, ensuring continuous
improvement and efficiency in an IT landscape.
● Attention to Detail: Highly detail oriented, ensuring accuracy and thoroughness in system configuration,
network monitoring, and documentation processes.
● Collaboration: Experience collaborating across teams to resolve complex technical issues on an enterprise
level.
● Security Clearance Preparedness: CCI Clearance Preparedness Program Digital Badg