Skills & Experience

PROFESSIONAL SUMMARY

Analytical and results-oriented professional transitioning into Cybersecurity, backed by CompTIA A+, Network+, and Security+ knowledge. Brings over a decade of experience in high-risk, regulated financial environments including FNMA, FHLMC, FHA, VA, with a proven record of driving Regulatory Compliance, Risk Mitigation, and Quality Control initiatives. Skilled in System Hardening, Incident Response, and Network Defense, with technical application support across complex systems. Recognized for exceptional leadership and performance, managing portfolios up to 3× the standard workload while consistently maintaining 95%+ operational accuracy. Adept at applying strong foundations in Data Integrity and Vulnerability Management to improve organizational security posture and resilience.

TECHNICAL SKILLS & CERTIFICATIONS

  • Certifications: CompTIA A+, Network+, & Security+ (Completed); Linux+ (In-Progress).
  • Cybersecurity: Incident Response, Risk Mitigation, Regulatory Compliance, Vulnerability Assessment, System Hardening, Network Defense, Log Analysis, Data Integrity, Policy Enforcement.
  • Tools & Protocols: Nmap, Wireshark, pfSense, Bruter, netstat, tasklist, gpedit.msc, Event Viewer, iptables, SSH, RDP.
  • Development: HTML, CSS, JavaScript, SQL, REACT, C#/.NET, GitHub.

CYBERSECURITY COURSEWORK & TECHNICAL APPLICATION

  • Incident Response & Forensics (NIST Framework): Executed the full NIST SP 800-61 Incident Response Life Cycle following a brute-force attack. Conducted Nmap scans and log analysis to identify intrusion points, collected volatile data (netstat, tasklist), and implemented Group Policy-based controls to prevent recurrence.
  • Operating System Hardening & Policy Enforcement: Improved Windows and Linux security baselines by configuring Group Policy Objects for access control and auditing failed logins. Hardened Metasploitable and Linux systems using iptables to restrict inbound traffic and reduce the attack surface.
  • Network Defense & Firewall Security (pfSense): Applied Defense-in-Depth principles by securing pfSense through Nmap reconnaissance, disabling insecure services (FTP, Telnet), and configuring SSH for encrypted remote administration, enhancing network resilience and credential protection.
  • Intrusion Detection & Packet Capture (Snort/Wireshark): Deployed a Snort Intrusion Detection System (IDS) on a Linux Sniffer machine to monitor and analyze network traffic for potential intrusions. Captured and inspected PCAP data using tcpdump and Wireshark to identify port scans, brute-force attempts, and other suspicious network activities.
  • Disaster Recovery & Data Resilience (CIA Triad): Designed and implemented a multi-system backup solution for Windows, Linux, and BSD (pfSense) systems to maintain Availability and resilience against ransomware and other causes for loss of data. Utilized WinSCP and various command-line tools to automate secure, encrypted file transfers and configuration backups.

WORK EXPERIENCE

CARDINAL HOUSING, LLC – Property Management | Jacksonville, FL 2012 – 2024 (Closed)

  • Managed a self-owned real estate portfolio of three properties, overseeing all aspects of rental operations for 10+ years. Ensured consistent tenant satisfaction, strict adherence to policies, and full compliance with housing regulations and contractual agreements.

BLUEHUB CAPITAL (SUN) | Foreclosure Relief Underwriter | Boston, MA | 2021 – 2022

  • Supported internal bank examinations and compliance audits, safeguarding corporate financial interests through documentation and strict adherence to regulatory standards.
  • Redesigned loan origination system workflows to streamline application processing, improving data integrity and overall operational efficiency across departments.
  • Led research, vendor evaluation, and deployment of a secure SMS communication platform, enhancing client engagement while maintaining data protection and compliance.

EVERBANK & TIAA BANK | Loss Mitigation Underwriter | Jacksonville, FL | 2017 – 2021

  • Reviewed and analyzed complex loan files for adherence to federal, state, and investor requirements, proactively identifying and mitigating potential financial risk exposures.
  • Maintained a 97% average on Quality Right Party Contact Monitoring Reports, ensuring compliance with Office the Currency Consent Orders and quality benchmarks.
  • Managed a loan portfolio 3 times the average workload, sustaining 95% performance accuracy through strong process management and risk control practices.

EVERBANK & DITECH FINANCIAL | Relationship Manager | Jacksonville, FL | 2011 – 2014

  • Directed a high-volume loss mitigation pipeline, exceeding investor rate benchmarks by 30% through quality testing, documentation review, and workflow optimization.

AMERICORPS HABITAT FOR HUMANITY | Construction Team Leader | Jacksonville, FL 2009 – 2011

  • Supervised and motivated up to 150+ volunteers per day across multiple residential construction projects, delivering 100+ completed homes while maintaining 98% quality standards.

EDUCATION & TRAINING

  • OLD DOMINION UNIVERSITY (Online) | Cybersecurity | Present (GPA: 4.0)
  • VIRGINIA PENINSULA COMMUNITY COLLEGE | Cybersecurity | Present
  • TRUECODERS (Online) | Software Engineering | Present
  • JAX CODE ACADEMY | Web Development | 2023 Graduate
  • ROANOKE COLLEGE | Bachelor of Arts, Criminal Justice & Philosophy | 2009 Graduate