Luke A. Albert
PERSONAL INFORMATION
Mailing Address: 6120 Partridge Drive, Virginia Beach, Virginia 23464
Telephone (mobile): 757-617-8657
Email: lukealbert100@gmail.com
Citizenship: U.S. Citizen
Current Government Clearance: None
Selective Service System: “YES”
INTERNSHIP OBJECTIVES
I want to get my feet into the real world and start my cybersecurity career path. This internship will shape my future and teach me valuable things I will use forever in my career. I also need this for my last credit to graduate from ODU with a BS in Cybersecurity. The experience I gain from this will further help me in getting a full-time cybersecurity job when I graduate.
WORK EXPERIENCE
Organization: Food lion
Position: Cashier/Customer service operator
Location: 5242 Fairfield Shopping Centre, Virginia Beach, VA 23464
Duration: January 2018 – March 2020
Supervisor: Holly Gunning , Phone 757-639-9522
Hours: 25 to 40 hours per week.
Salary: 20,000$
JOB RESPONSIBILITIES
- Provide above and beyond customer service
- Teach and train new team members about day to day store operations
- Maintained a professional and clean work station. Made sure other cashiers’ workstations kept clean and professional work stations to follow store standards
- Maintained an accurate count of cash and the amount in the cash register twice a shift.
- Provided support and guidance for consumers with excellent knowledge of store goods and services as well as solve customers’ issues and complaints whatever they may be.
- First contact for customers for the store for dealing with any and all questions, concerns, and problems that arise and referring them to a supervisor for anything out of my job responsibilities
Organization: Target
Position: Front of Store Attendant
Location: 4554 Virginia Beach Blvd Ste 500, Virginia Beach, VA 23464
Duration: November 2022 – January 2023
Supervisor: Jamie 914-573-2458
Hours: 25 to 40 hours per week.
Salary: $25,000
JOB RESPONSIBILITIES
- Provide above and beyond customer service
- Teach and train new team members about day to day store operations
- Provided support and guidance for consumers with excellent knowledge of store goods and services as well as solve customers’ issues and complaints whatever they may be.
- Maintain the front of the store to be clean and welcoming for guests as well as greet each customer with a smile.
- First contact for customers for the store for dealing with any and all questions, concerns, and problems that arise and referring them to a supervisor for anything out of my job responsibilities.
- Be the first person to detect any wrongdoings and approach my supervisors with my concerns to keep the work environment safe and protected.
Organization: Aquatic Management Services, LLC
Position: Lifeguard and Pool Attendant
Location: 630 Sandcastle Way, Chesapeake, VA 23320
Duration: July 2022 – October 2022
Supervisor: Bannor Downs
Hours: 40-60 hours per week.
Salary: $31,000
JOB RESPONSIBILITIES
- Maintain PH and Chlorine levels at safe levels for children and adults to swim in.
- Watch over the swimmers in case someone needs to be saved from drowning.
- Teach new employees how to maintain pool levels and what needs to be done daily in order to keep the pool healthy and clean.
- Provide great customer service when the pool is not safe to swim in and work hard for the levels to be swimmable so the customers can enjoy a nice summer day.
- Clean around the pool and pick up any trash or recyclables that may end up on the street, pool, or ocean.
EDUCATION
Currently at Old Dominion University pursuing a Bachelor’s of Science degree in Cyber Security
BS degree in Cyber Security, Old Dominion University (August 2019 – Present).
- I have completed 112 out of 120 credits for a BS in Computer Science.
Personal Skills
- Experience with Linux, Ubuntu, C++, kali
- Experience at home troubleshooting personal and family computers using Windows 10 and at school troubleshooting computer systems and concepts for cybersecurity.
- Exceptional customer service skills
- I am an extremely hard worker who learns fast and will take notes in order to perform at the best capacity possible.
Goals
- Obtain a government security clearance to be able to work for the military to advance my career and experience in cybersecurity
- Obtain CompTIA Security + Certification
- Obtain CompTIA A+ Certification
- Obtain CompTIA Network + Certification