Entry #6

Cyber technology has caused several challenges in the workplace. The Internet has presented firms with excellent productivity and profitability opportunities. The only downside to an otherwise excellent setting is its increased vulnerability to hackers. The same technical channel that increases corporate profitability and makes life more pleasant and convenient also enables those who wish to disrupt and steal. When corporations focus on resolving what they feel are technological issues through technological solutions, they fail to identify simple activities that might help reduce the recurrence of negative behaviors while encouraging positive ones. While some technical efforts have sought to avoid these tendencies in the first place by moving human judgments to artificial intelligence and machine learning systems, these breakthroughs are still new and have a long way to go. Behavioral economics and psychology have shown an important finding: our behavioral biases are highly predictable. For example, security experts have frequently said that keeping software up to date and installing security updates as soon as possible are some of the most effective strategies to protect information security systems against attacks. Even though installing updates is straightforward, many people, including IT professionals, put it off. Why? Part of the problem is that update reminders and patches are frequently delivered at inopportune times—when the person in charge of installing the update is preoccupied with another, more pressing issue. Furthermore, while upgrading our computers and devices, we are usually provided a simple “out” in the “remind me later” option. Because of this little contextual aspect, consumers are substantially more likely to postpone the update, regardless of its importance. Furthermore, hackers and other criminals have begun to retreat from areas where security measures have been concentrated. Previous attacks have primarily targeted servers and PCs, but hackers have recently focused on applications and people where security measures have been less concentrated.

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