Melvin J. Orellana
Email: Melvinmiranda7599@gmail.com
Employment History
Service advocates, Target March 2022- Current: Help guest out physically and digital with their orders or items to return. Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns. Promoting and selling various benefits, offerings, and services.
Style Consult, Target August 2020-March 2022: Reorganize the sales floor or restock items and put shoes/clothes in order. Provide exceptional customer service, maintaining a positive attitude when interacting with all customers and superiors. Receive customer payments for merchandise; as well as transferring and receiving online orders. Train new employers.
Sales Associate, American Eagle September 2019-December 2019: Receive customer payments for merchandise. Reorganize the sales floor or restock items and put shoes/clothes in order. Provide exceptional customer service, maintaining a positive attitude when interacting with all customers and superiors.
Sales Associate March 2019- May 2020 and Sales Lead May 2020- September 2020, Journeys: Receive customer payments for the merchandise. Restock the back room and put shoes in orders; as well as transferring and recieving online orders. Train new employers and check the cash before depositing to the bank. Provide exceptional customer service, maintaining a positive attitude when interacting with all customers and superiors.
Food Server, Peter Chang’s June 2018- January 2019: Greet customers, take food orders, serve the food to the clients as quick as possible, efficient and friendly way to the tables. Prepare the check, take payments and give change.
Cashier Checker, Navy Exchange November 2017- January 2018: Process and receive customer payments for merchandise. Check the cash, checks, and coupons in the registers and taking it to the teller. Restock unwanted items. Provide exceptional customer service, maintaining a positive attitude when interacting with all customers and superiors.
Education
Indian River High School Graduate Year 2018
Tidewater Community College, Majoring in Psychology and minor criminology from 2018-2021
Currently attending Old Dominion University Majoring in business management
Skills: Bilingual, customer service, adaptable, good organizer, quick learner, time management, great under pressure, and applied problem solving.