Workplace Deviance as a result of Technology
Workplace deviance is defined as “voluntary behavior that violates significant organizational norms and in so doing threatens the well-being of an organization, its members, or both” (Bennett, Marasi, & Locklear, 2018). The most obvious way that technology can contribute to workplace deviance is through simple slacking off. How many times have you walked in an office and seen someone on their personal Facebook or Instagram account or texting on their cell phone? These seemingly harmless activities can easily be defined as workplace deviance because, by sacrificing their productivity, this employee is threatening the well-being of the organization. While it’s unlikely that a single employee slacking off is going to take down an institution, the impact is not what determines deviance.
A more meaningful example that can easily be used to hurt a company is the improper use of company computers. Any employee with a thumb drive and a grudge can upload malware to a company computer, and depending on how tight the cyber security is at that company, it could very well infect the network as well as the individual computer. On the other end of the spectrum, that same employee with the thumb drive could potentially download files from the computer that are classified, maybe not to the employee, but to the public. Typically, in-house correspondence has levels of classification, and only the lowest levels are information suitable for release to the public. Other information could be future sales plans, employee evaluations, or store/company sales figures. Any of these being released to people outside the company could be potentially harmful to the company at large, and now that most office correspondence is passed digitally, it’s infinitely easier to obtain on the down low and distribute it to entities it was not meant for.
References
Bennett, R. J., Marasi, S., & Locklear, L. (2018, June 15). Workplace Deviance. Retrieved March 30, 2019, from http://oxfordre.com/business/view/10.1093/acrefore/9780190224851.001.0001/acrefore-9780190 224851-e-111