Job Experience

FEBRUARY 2021 TO PRESENT
CLINICAL COORDINATOR
EASTERN VIRGINIA MEDICAL SCHOOL, MPA PROGRAM

  • Facilitate processing of Affiliation Agreements to include legal and risk reviews, acquisition of appropriate signatures, and assure distribution of signed agreement
  • Facilitate and monitor the completion of all pre-placement student requirements including, but not limited to, site requirements such as student clearances, certificates of liability, background check, EMR training, applications, training, and orientation, as well as school requirements such as respirator fit testing and ACLS/BLS certifications
  • Import new cohorts into clinical year management software and maintain preceptor/site information
  • Develop and implement presentations and training for annual compliance
  • Access clinical year management software to obtain information from student activity logs, time tracking, patient logs, and evaluations to generate reports used for program planning, evaluation, and accreditation
  • Facilitate timely and effective communication between public, partners, customers, and colleagues, while working cooperatively and effectively with others to achieve common goals
  • Lead planning and protocol development, including but not limited to, preparing compliance sessions to prepare each clinical year cohort
  • Adapt to changing work environments, work priorities, and organizational needs with enthusiasm and energy. Taking independent action to address and resolve problems as need.
  • Coordinate, monitor, and schedule students in remote proctoring system
  • Calculate figures and amounts such as interest, proportions and percentages. Apply concepts of statistical analysis for clinical year reports and annual accreditation records

OCTOBER 2018 TO FEBRUARY 2021
MEMBERSHIP SERVICE COORDINATOR
THE PETA FOUNDATION

  • Work with the department managers on setting priorities in the Membership Services Department in accordance with a fundraising schedule for PETA
  • Provide support with supervision and training of all clerical and administrative staff members
  • Verify that all batches recorded on the deposit logs have been entered into PETA’s membership database and monitor all vendor batches/logs
  • Oversee the research of credit-card disputes and the processing of automatic credits for online charges
  • Oversee the removal of returned check donations from PETA’s membership database and the process to return checks to PETA donors
  • Oversee Regional Deposit Data entry
  • Process all PETA donations for deposit sent to PETA’s Front Street office
  • Prepare all credit-card batches for entry into PETA’s membership database
  • Prepare and oversee batched source document entry into PETA’s membership database
  • In consultation with PETA and in verified compliance with the objectives, standards, and requirements communicated by it:
  • Maintain a clear understanding of and the ability to articulate PETA’s objectives as well as details about specific PETA programs
  • Maintain knowledge of relevant departmental software

JANUARY 2018 TO OCTOBER 2018
ONLINE MEMBERSHIP SERVICE CORRESPONDENT
THE PETA FOUNDATION

  • Provide PETA members with excellent service through e-mail correspondence and on the telephone
  • Monitor requests in the Engaging Networks/ROI manual sync queue for potential issues or errors
  • Monitor online gift fraud reports and process refunds in an effort to lower disputes
  • Track, respond to and process all payment processor disputes
  • Assist with online gift refunds including staff/vendor test gifts

MAY 2017 TO JANUARY 2018
ADMINISTRATIVE ASSISTANT
THE PETA FOUNDATION

  • Track and maintain source document copies of all memorial donations to PETA
  • Process refunds for PETA’s online donors
  • Pull and ship credit-card batches for source retention
  • Maintain daily deposit reports
  • Act as the department’s payroll liaison
  • Maintain the reversal log and miscellaneous batch log spreadsheets

AUGUST 2013 TO MAY 2017
STUDENT WORKER
OLD DOMINION UNIVERSITY, GORNTO CENTER

  • Modify documents and course information and insert into distance learning course development (BlackBoard, PLE)
  • Create and input online course transcripts
  • Edit lectures, podcasts, and other types course work media
  • Work with Adobe InDesign, Adobe Illustrator, Photoshop, and Microsoft Programs