

I grew up on the campus of a small liberal arts college where my father worked, and the institution’s academic library was within walking distance of my house. I decided to revisit the space for this assignment. It was very interesting to observe what has changed over the years!
The Pew Learning Center and Ellison Library has a welcoming entrance with bike racks and a handicap ramp in addition to a set of steps. There is parking nearby, with handicap spaces close to the front. The library was updated in 2010 and still looks and feels new and inviting. Signage is in English, and indicates where services are available within the building and where staff help can be found. An online catalog is obvious just inside the entrance (replacing the physical card catalog from my youth), and is near the main service desk. This college has a student work program, and the student Library Crew serves in addition to professional staff librarians. There are informal study areas, one being open 24/7, with access to WiFi throughout the building. There is comfortable seating, in addition to tables and chairs for studying. Meeting space is available upon request, but must be booked in advance. Public computers, printing, and a 3D printer are available and there are two classroom spaces. Nonfiction collections are arranged by the Dewey system, and all other areas are alphabetical by author. A separate archives area requires staff assistance to access, and contains items pertaining to the history of the college and local area. An archived Mountain Music Collection is also available, composed of recordings gathered mainly by Grammy Award winning local artist David Holt, who used to work for the college. The library has revolving displays connected to campus events or college history around the building, some of which feature current student research projects and presentations. Artwork purchased from students is displayed throughout the common areas. The lower level includes a children’s section with appropriate furniture, and is occasionally used by local high school students. I frequented this section while growing up, and enjoyed the quiet privacy of it.
The main service this academic library provides is support for studying and research being conducted by students and faculty. To assist with this while going beyond traditional library services, there is a Sound Lab, a Creative Technologies Lab (makerspace), a Media Lab, and a Writing Studio which are all staffed by Library Crew members (who were observed helping other students with 3D printing jobs during the visit). The labs are each part of a “grant-funded project made possible by funding from the federal Institute of Museum and Library Services (IMLS) under the provisions of the Library Services and Technology Act (LSTA)” according to the library’s webpage (https://www.warren-wilson.edu/academics/library/sound-lab/). Our textbook addresses the changing role of academic libraries, stating that “the emphasis on multimedia and collaborative learning spaces provide increased evidence that the library is integrating its activities into the critical pedagogical processes of the university and is a necessary component for learning” (Rubin & Rubin, 2020, p. 172). This emphasis on the creative side of learning is well supported by research, and I am glad to see it being included in more libraries across the board.
The student body of this liberal arts college is very diverse, due to an emphasis on diversity when recruiting and a focus on recruiting from foreign countries. However, there were no staff members of color on this particular visit. The Ellison library shares the national problem of recruiting staff of diverse backgrounds, which is exacerbated by the institution’s location in a rural area that lacks diversity overall.
The website for the college has a page dedicated to the library, with many useful links and information (https://www.warren-wilson.edu/academics/library/). In addition to the usual services such as searchable databases, e-resources, and electronic journals and magazines, the webpage has links to a Digital Repository of student and faculty publications and works, which “serves as a showcase for the community and facilitates digital preservation and the sharing of scholarly work” (https://www.warren-wilson.edu/academics/library/repository/). Many of the links are inaccessible without a college ID, but there is enough open access information to serve members of the general public (or college alumni) who might be interested. While the website is easy to navigate, it would prove impossible for those with visual impairments or non-English speakers. There is an option to connect with a librarian using Live Chat, Hangouts virtual meet session, email, phone, or appointment. Apparently on campus database access is more comprehensive, but I did not attempt to log in since I am not a student. For being a webpage which is only one component of an institution’s website, the breadth of services available was impressive.
I really enjoyed revisiting a library from my past that helped instill both a love of books and libraries during my formative years. The ways the Ellison Library has moved forward are a testament to how libraries must change and transform with the times. Although it is not a cutting edge library full of the latest and greatest, it serves the small liberal arts college well, and reflects both the community and institution that it is a part of.
Resources
Rubin, R. E. & Rubin, R. G. (2020). Foundations of library and information science (5th ed.). ALA Neal-Schuman.
Warren Wilson College (n.d.). Website. https://www.warren-wilson.edu/academics/library/
Hi Hannah,
It definitely sounds like this library has a special place in your heart! I love how cozy and inviting it looks from the outside. I also like how this library has a student Library Crew and that you were able to see them engaging with library users while you were there. I was not able to see much interaction between library staff and patrons when I did my academic library visit. They were mostly seated behind desks and talking with each other rather than checking in with the students who were there. As Rubin and Rubin (2020) explain, one of the issues facing academic libraries today is demonstrating worth by student retention and success and with that, building relationships and engaging students. I wonder if the use of a student Library Crew helps at all with this. I can imagine it may feel less intimidating for a student to reach out to a peer for support first. Plus, it could be a great way to give students experience in a library setting that may lead them to pursue their own library science degree. Thanks so much for sharing about this academic library!
References
Rubin, R. E. and Rubin, R. G. (2020). Foundations of library and information science (5th ed.). ALA Neal-Schuman.
Katie,
Thanks for your feedback! Yes, this library and the college campus as a whole helped shape who I am. It was a fantastic place to grow up, and I go home to visit whenever I can. There are over 100 different types of student crews on campus, which help provide training and experience for the students. The library has three separate sections to their crew, so members can really get an opportunity to choose what they learn and how they can contribute to the building’s functionality. I agree with you that asking a peer is easier and can help build the confidence of everyone involved in the interaction. We have teen volunteers at my library and even after working for just a summer they have gained insight and knowledge, and are excited to share that with others. It’s important to teach the next generation how impactful libraries can be!
What a beautiful front on this space, and the area as a whole – yes, I again went down the website path since I am huge fan of the Asheville area. I enjoyed the idea of a mountain music collection as my husband often loves to say that mountain and bluegrass music are the background soundtrack to his life – long with a healthy dose of Grateful Dead and R.E.M. He grew up those mountains just on the other side in Chattanooga, TN and loves them as well. As an academic library the center appears to be exactly as an academic library should be with a little more interaction with the staff and a great deal more warm and inviting than many I have used.