{"id":155,"date":"2024-02-05T02:45:26","date_gmt":"2024-02-05T02:45:26","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/cyberimpact1\/?page_id=155"},"modified":"2026-02-14T03:02:03","modified_gmt":"2026-02-14T03:02:03","slug":"experience","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/moben004\/experience\/","title":{"rendered":"Experience"},"content":{"rendered":"\n<p>ODU Information Technology Services, Process &amp; Services Specialist February 2024- Present<\/p>\n\n\n\n<p>\ufeff\ufeffOversaw the essential networking inventory using Pinnacle, an asset management software, ensuring accurate tracking and secure handling of hardware and networking components.<\/p>\n\n\n\n<p>\ufeff\ufeffActed as the primary liaison for hardware request tickets, facilitating communication between end-users and administrative approval processes<\/p>\n\n\n\n<p>\ufeff\ufeffProvide positive and responsive customer service to external and internal users\u2028Demonstrate knowledge of Windows and Mac.operating systems, Office Suite and Google Applications, network infrastructure and configuration, troubleshooting skills<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ODU Information Technology Services, Process &amp; Services Specialist February 2024- Present \ufeff\ufeffOversaw the essential networking inventory using Pinnacle, an asset management software, ensuring accurate tracking and secure handling of hardware and networking components. \ufeff\ufeffActed as the primary liaison for hardware request tickets, facilitating communication between end-users and administrative approval processes \ufeff\ufeffProvide positive and responsive customer&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/moben004\/experience\/\">Read More<\/a><\/div>\n","protected":false},"author":28620,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/pages\/155"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/users\/28620"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":5,"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/pages\/155\/revisions"}],"predecessor-version":[{"id":317,"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/pages\/155\/revisions\/317"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/moben004\/wp-json\/wp\/v2\/media?parent=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}