{"id":349,"date":"2025-05-06T00:23:41","date_gmt":"2025-05-06T00:23:41","guid":{"rendered":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/?page_id=349"},"modified":"2025-05-06T00:37:05","modified_gmt":"2025-05-06T00:37:05","slug":"skills","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/skills\/","title":{"rendered":"Skills"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Essential Work Habits<\/strong><\/h3>\n\n\n\n<ul>\n<li><strong>Methodical &amp; Detail-Oriented Work:<\/strong>\n<ul>\n<li>Applied Risk Management Framework (RMF) standards at EVMS and Skyworks LLC to ensure compliance with DoD\/Army guidelines.<\/li>\n\n\n\n<li>Conducted risk evaluations and implemented countermeasures for IT asset protection.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Internship deliverables, RMF documentation, Dean\u2019s List recognition (3.0 GPA).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Technical Problem-Solving &amp; Adaptability:<\/strong>\n<ul>\n<li>Resolved diverse technical issues (password resets, 2FA troubleshooting) at ODU Help Desk.<\/li>\n\n\n\n<li>Adapted to collaborate with vendors like Dell\/HP to deploy secure hardware configurations.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Internship performance reviews, troubleshooting logs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Analytical &amp; Diagnostic Skills:<\/strong>\n<ul>\n<li>Mitigated phishing\/spam attacks at EVMS and ODU, enhancing network resilience.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Certifications (CompTIA Security+), Ethical Hacking coursework.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Innovation &amp; Collaboration:<\/strong>\n<ul>\n<li>Partnered with leading tech firms to design secure systems.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Internship project reports, team collaboration records.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Current Threat Awareness:<\/strong>\n<ul>\n<li>Maintained knowledge of vulnerabilities through phishing mitigation and Security+ certification.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;CompTIA Security+ certification, ongoing coursework.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Soft Skills<\/strong><\/h3>\n\n\n\n<ul>\n<li><strong>Effective Communication:<\/strong>\n<ul>\n<li>Delivered Tier 1 IT support to 14,000+ users at EVMS, translating technical issues for non-technical stakeholders.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;User satisfaction feedback, internship role documentation.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Articulating Complex Concepts:<\/strong>\n<ul>\n<li>Simplified cybersecurity protocols for organizational transparency in leadership roles.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Meeting agendas\/minutes from Developing Men of Color group.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Active Listening &amp; Customer Focus:<\/strong>\n<ul>\n<li>Addressed connectivity and authentication challenges empathetically at ODU Help Desk.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Help desk ticket resolutions, training materials.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Solid Technical Foundation<\/strong><\/h3>\n\n\n\n<ul>\n<li><strong>Networking &amp; System Administration:<\/strong>\n<ul>\n<li>Proficient in network security tools (Wireshark, Nessus) and OS management (Windows\/Linux basics).<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Coursework in Networking\/Security, Systems Management.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Programming &amp; Scripting:<\/strong>\n<ul>\n<li>Developed foundational skills in Python (scripting) and HTML.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Python projects, Ethical Hacking labs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Network Architecture &amp; Security:<\/strong>\n<ul>\n<li>Evaluated firewall configurations and network load balancers during RMF projects.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;Risk Management Framework documentation, Nessus scan reports.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Cybersecurity Fundamentals:<\/strong>\n<ul>\n<li>Applied principles of ethical hacking, vulnerability assessment, and incident response.<\/li>\n\n\n\n<li><em>Evidence:<\/em>&nbsp;CompTIA Security+, Qualys\/Nessus hands-on experience.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Detailed Knowledge of Key Technologies<\/strong><\/h3>\n\n\n\n<ul>\n<li><strong>Cybersecurity Tools:<\/strong>\n<ul>\n<li><strong>Nessus &amp; Qualys:<\/strong>&nbsp;Conducted vulnerability assessments and compliance scans.<\/li>\n\n\n\n<li><strong>Wireshark:<\/strong>&nbsp;Analyzed network traffic for security threats.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Operating Systems:<\/strong>\n<ul>\n<li><strong>Linux\/Windows:<\/strong>&nbsp;Basic administration and troubleshooting (Help Desk experience).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Network Implementation &amp; Security:<\/strong>\n<ul>\n<li>Deployed secure hardware configurations (Dell\/HP\/Panasonic) and RMF-aligned architectures.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Social Engineering Mitigation:<\/strong>\n<ul>\n<li>Proactively identified and countered phishing attacks in organizational environments.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Microsoft Technologies:<\/strong>\n<ul>\n<li>Managed account systems, password resets, and Active Directory basics at ODU Help Desk.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Open Source Applications:<\/strong>\n<ul>\n<li>Utilized Wireshark (open-source) for network analysis.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Essential Work Habits Soft Skills Solid Technical Foundation Detailed Knowledge of Key Technologies<\/p>\n","protected":false},"author":21983,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/pages\/349"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/users\/21983"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/comments?post=349"}],"version-history":[{"count":2,"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/pages\/349\/revisions"}],"predecessor-version":[{"id":352,"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/pages\/349\/revisions\/352"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/samuelbaidoo\/wp-json\/wp\/v2\/media?parent=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}