I currently don’t have any certifications, but I am working towards getting the Security+ Certification by the end of this summer. I currently work at the IT Help Desk at ODU. I have been working there for almost 2 years. I have been enhancing my technical skills, communication skills, troubleshooting skills, and learning how to manage user accounts by using Active Directory. I also learned how to document incidents using the ticketing system ServiceNow so that we can keep track, report, and analyze issues that have been occurring over time. <\/p>\n","protected":false},"excerpt":{"rendered":"
I currently don’t have any certifications, but I am working towards getting the Security+ Certification by the end of this summer. I currently work at the IT Help Desk at ODU. I have been working there for almost 2 years…. Continue Reading →<\/a><\/p>\n","protected":false},"author":29096,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/pages\/201"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/users\/29096"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/comments?post=201"}],"version-history":[{"count":1,"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/pages\/201\/revisions"}],"predecessor-version":[{"id":202,"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/pages\/201\/revisions\/202"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/stephencyse270\/wp-json\/wp\/v2\/media?parent=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}