Soft Skills
- Strong analytical thinker with the ability to identify risks, assess vulnerabilities, and develop proactive solutions.
- Effective communicator skilled at collaborating with diverse teams, project stakeholders, and leadership.
- Exceptional problem-solving skills, especially under pressure during cybersecurity incidents or system outages.
- Leadership experience directing multi-disciplinary technical teams and coordinating complex IT initiatives.
- Highly adaptable, capable of navigating evolving technologies, policies, and organizational needs.
Solid Technical Foundation
- Comprehensive understanding of cybersecurity principles, system hardening, threat mitigation, and incident response.
- Hands-on expertise in systems administration, including installation, configuration, troubleshooting, and maintenance of hardware and software environments.
- Deep knowledge of operating system management, performance tuning, and implementing secure architectures.
- Skilled in evaluating system requirements, selecting software tools, and integrating compilers, utilities, and operating environments.
- Proven ability to apply information assurance and information security best practices across all IT operations.
Essential Work Habits
- Detail-oriented and disciplined approach to maintaining security controls, system documentation, and compliance standards.
- Proactive mindset in identifying risks, updating systems, and ensuring environments remain secure and operational.
- Strong project coordination skills demonstrated by planning installations, facilitating IT meetings, and executing major transitions.
- Efficient at managing large-scale assets, resolving interoperability issues, and ensuring continuity of system operations.
- Consistent record of improving organizational readiness, reducing vulnerabilities, and elevating compliance metrics.
Detailed Knowledge of Key Technologies & Achievements
- Cybersecurity & Network Defense
- Safeguarded Air Force networks, systems, and data by implementing security protocols, monitoring threats, and executing mitigation strategies.
- Conducted investigations, resolved cybersecurity incidents, and enforced strict adherence to security policies.
- Systems Administration & IT Infrastructure
- Planned and executed hardware/software installations and upgrades, ensuring seamless integration and continuous performance.
- Implemented tools and procedures that improved system reliability, compatibility, and overall efficiency.
- Operating Systems Management
- Managed full lifecycle of OS environments, from planning and configuration to monitoring, tuning, and securing systems.
- Analyzed system requirements and optimized IT architecture based on business needs, risks, and cost considerations.
- Notable Accomplishments
- Secured $96K in IT assets, led 47 IT committee meetings, modernized 82 agency devices, and helped earn Squadron Team of the Quarter.
- Partnered with SMEs to offset a $1M equipment deficit, transferring 2,000+ assets and reducing vulnerabilities by 50%.
- Built 37 templates and certified 814 system files to support a major DHA transition in just one week, contributing to Team of the Quarter recognition.
- Served as 1 of only 2 Medical Group Contract Managers, reviewing 572 documents and 236 devices, achieving $7.5K in annual savings (38% reduction).
- Corrected 100+ IT records, increasing compliance by 18%, helping the team earn #1 cyber score out of 611 DHA facilities.