How has cyber technology created opportunity for workplace deviance?

portfolio # 6

The introduction of cyber technology has drastically enhanced connectivity, productivity, and communication at the workplace. With the induction of cyber technology, employees have attained the knowledge required to navigate cyberspace for work and personal reasons, especially in industries where the ” Bring Your Own Device” (BYOD) policy is effective.

Workplace deviance, as defined by Bennett et al., is the voluntary behavior that significantly violates organizational norms and threatens the well-being of the employees and organization as a whole, its members, or both. The lack of self-discipline, the absence of good manners, and personal value are the main reasons deviants commit illegal behaviors within the organization. The management team and supervisors realize the presence of deviant behavior and will have to find the root cause and draft a framework to help substantially mitigate the impact. A few of these deviant behaviors using cyber technology include unauthorized access to proprietary or sensitive data and sharing with unauthorized people, internet harassment, cyberbullying, surfing the web for an extended period during work hours. Production deviance also includes coming to work late, leaving early, overstretching task time, taking sick days off without proper documentation. 

When a disgruntled worker gets reprimanded and feels the need to strike back for being called out, this individual can retrieve sensitive information and release it to unauthorized personnel. Some deviants can help unauthorized individuals gain access to the organizations’ network through spear phishing. Some decide to spend an entire working session surfing the net instead of doing actual work. Some property deviants can cause companies a whole lot of money. An instance of this will be, using the company’s vehicle for personal gain. 

Workplace deviant is a behavior that is prevalent and must not be tolerated. As defined by bennet et el, this impacts productivity and other workers. Management needs to create avenues to address the problem right at employment through the mission statement and corrective action when it surfaces.

Cited:

https://www.cambridge.org/core/books/cambridge-handbook-of-technology-and-employee-behavior/review-and-extension-of-cyberdeviance-literature/663568C22E68DF847B6EF94EA8115CDF

https://scholar.google.com/scholar?oi=bibs&cluster=11400423389255303969&btnI=1&hl=en

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