Zhana Univers
zuniv001@odu.edu
Education
High School Section
- Sparkman High School
- July 15, 2020
- 3.4 GPA
- High School Diploma
University Section
- Old Dominion University
- May 11, 2024
- Master’s in Business Management and Administration (Major)
Work Experience
Longhorn Steakhouse
- Hostess
- My duties consist of greeting and seating customers, providing accurate wait times during busy periods, taking drink orders as needed and maintaining an organized front of house environment
- Server
- My duties consist of taking orders, communicating with the kitchen staff, delivering checks and collecting payment, providing great customer service and preparing the food accurately at the customer’s request
- Utility
- My duties are making sure that touch points are sanitized, refilling the sanitizers, wiping all screens and telephones and making sure that booths and tables are sanitized efficiently
Moore Bounce Inflatable Rentals
- Team Member
- My duties are setting up the inflatable, going over the contract with the customer, cleaning the inflatable, making sure the customers are satisfied and being a great problem solver for unexpected scenarios that may occur
Eye Candy Lashes
- Owner
- My duties are making sure my clients are comfortable, satisfied with my work, practice different techniques and improve the appearance of my customer’s eyes
Proximity at ODU
- Leasing Specialist
- My duties consist of displaying excellent customer service, managing disputes, having strong time management skills and learning to problem solve independently