{"id":218,"date":"2024-01-14T20:14:37","date_gmt":"2024-01-14T20:14:37","guid":{"rendered":"https:\/\/wp.odu.edu\/cyberimpact-template\/?page_id=218"},"modified":"2025-12-05T15:54:38","modified_gmt":"2025-12-05T15:54:38","slug":"skills-2","status":"publish","type":"page","link":"https:\/\/sites.wp.odu.edu\/zwood003\/skills-2\/","title":{"rendered":"Skills"},"content":{"rendered":"\n<p><strong>Troubleshooting<\/strong><\/p>\n\n\n\n<p><strong>Artifact 1: Notice of Recognition at the ODU IT Help Desk<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"923\" height=\"329\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-120.png\" alt=\"\" class=\"wp-image-395\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-120.png 923w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-120-300x107.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-120-768x274.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-120-600x214.png 600w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 2: ODU IT Help Desk Knowledge Base Article that I Helped Update<\/strong> <strong>with the Correct Information<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1006\" height=\"845\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-121.png\" alt=\"\" class=\"wp-image-396\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-121.png 1006w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-121-300x252.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-121-768x645.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-121-357x300.png 357w\" sizes=\"(max-width: 1006px) 100vw, 1006px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 3: ODU IT Help Desk Knowledge Base Article that I Helped Update<\/strong> <strong>with the Correct Information<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"842\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-122.png\" alt=\"\" class=\"wp-image-397\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-122.png 997w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-122-300x253.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-122-768x649.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-122-355x300.png 355w\" sizes=\"(max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Organization\/Planning<\/strong><\/p>\n\n\n\n<p><strong>Artifact 1: ODU Student Engagement &amp; Traditions Summer Training PowerPoint<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"974\" height=\"749\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-123.png\" alt=\"\" class=\"wp-image-398\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-123.png 974w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-123-300x231.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-123-768x591.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-123-390x300.png 390w\" sizes=\"(max-width: 974px) 100vw, 974px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 2: Mane Central Information Desk<\/strong> <strong>Pool &amp; Ping Pong Check Out Sheet<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-1024x454.png\" alt=\"\" class=\"wp-image-399\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-1024x454.png 1024w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-300x133.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-768x341.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-1536x682.png 1536w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124-600x266.png 600w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-124.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 3: ODU Orientation Closet Inventory<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"748\" height=\"1007\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-125.png\" alt=\"\" class=\"wp-image-400\" style=\"width:599px;height:auto\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-125.png 748w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-125-223x300.png 223w\" sizes=\"(max-width: 748px) 100vw, 748px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Leadership<\/strong><\/p>\n\n\n\n<p><strong>Artifact 1: Time as Student Lead for the Student Engagement &amp; Traditions Office<\/strong><\/p>\n\n\n\n<p>I was promoted to student lead after only working with the S.E.T. office for a few month and remained in the position for 3 and a half years before moving to the ODU IT Help Desk. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 2: Evaluation Sheet for the Monarch Orientation Leaders that I Managed as a Monarch Orientation Manager <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"513\" src=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-1024x513.png\" alt=\"\" class=\"wp-image-403\" srcset=\"https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-1024x513.png 1024w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-300x150.png 300w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-768x385.png 768w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-1536x770.png 1536w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126-600x300.png 600w, https:\/\/sites.wp.odu.edu\/zwood003\/wp-content\/uploads\/sites\/35345\/2025\/12\/Screenshot-126.png 1654w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artifact 3: Notes from meeting with the Executive Director of the S.E.T. Office<\/strong><\/p>\n\n\n\n<p>I took many notes when I had meeting with the director of S.E.T. These notes show&nbsp; how seriously I took my leadership role as well as the the things we talked about to make me better in my leadership role.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting Artifact 1: Notice of Recognition at the ODU IT Help Desk Artifact 2: ODU IT Help Desk Knowledge Base Article that I Helped Update with the Correct Information Artifact 3: ODU IT Help Desk Knowledge Base Article that I Helped Update with the Correct Information Organization\/Planning Artifact 1: ODU Student Engagement &amp; Traditions Summer&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/sites.wp.odu.edu\/zwood003\/skills-2\/\">Read More<\/a><\/div>\n","protected":false},"author":28383,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/pages\/218"}],"collection":[{"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/users\/28383"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/comments?post=218"}],"version-history":[{"count":3,"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/pages\/218\/revisions"}],"predecessor-version":[{"id":405,"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/pages\/218\/revisions\/405"}],"wp:attachment":[{"href":"https:\/\/sites.wp.odu.edu\/zwood003\/wp-json\/wp\/v2\/media?parent=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}