Resume

DAVID KNOEPP 

Lynchburg, VA 

(434) 660-4927 | christadavid@hotmail.com | LinkedIn (still pending) 

PROFESSIONAL SUMMARY 

Cybersecurity student at Old Dominion University with a 3.5 GPA and expected graduation in December 2026. Experienced in Linux systems, networking, Windows administration, and cybersecurity fundamentals through hands-on coursework and technical labs. Strong problem-solving, communication, and customer service skills developed through several years of experience in retail and hospitality environments. Seeking an entry-level cybersecurity, information security, or IT support position where I can apply technical knowledge and continue developing professional skills. 

EDUCATION 

Old Dominion University – Norfolk, VA 

Bachelor of Science in Cybersecurity 

Expected Graduation: December 2026 

GPA: 3.5 

Relevant Coursework 

  • Windows Systems Management and Security 
  • Network Security Fundamentals 
  • Cyber Defense Concepts 
  • Information Security 
  • Cybersecurity Ethics 
  • Computer Networking 
  • Risk Management and Security Analysis 

TECHNICAL SKILLS 

  • Linux Administration 
  • Windows Server Administration 
  • Computer Networking 
  • Network Security Fundamentals 
  • Cybersecurity Principles 
  • System Hardening 
  • Vulnerability Analysis 
  • Python Programming 
  • Active Directory 
  • Microsoft Office Suite 

PROJECTS 

Windows Server Security and Administration Lab 

  • Configured and secured Windows Server environments through hands-on virtual lab exercises. 
  • Applied system hardening techniques, user account management, security policies, and patch management procedures. 
  • Evaluated system security settings and implemented best practices to reduce vulnerabilities. 

Cybersecurity Research Project 

  • Conducted research on emerging cybersecurity threats and defensive strategies. 
  • Analyzed security risks and communicated findings through written reports and presentations. 
  • Applied critical thinking and analytical skills to evaluate real-world cybersecurity challenges. 

Networking and Linux Administration Labs 

  • Configured network services and practiced troubleshooting network connectivity issues. 
  • Utilized Linux command-line tools to manage files, users, permissions, and system configurations. 
  • Developed familiarity with operating system administration and network security concepts. 

PROFESSIONAL EXPERIENCE 

Server 

Truss Restaurant – Lynchburg, VA 

2023 – Present 

  • Deliver high-quality customer service in a fast-paced restaurant environment. 
  • Manage multiple responsibilities simultaneously while maintaining accuracy and professionalism. 
  • Resolve customer concerns effectively and maintain positive guest experiences. 
  • Collaborate with kitchen and service staff to ensure efficient operations. 

 

Server 

First Watch – Lynchburg, VA 

2022 – 2024 

  • Provided attentive customer service while managing large sections during peak business hours. 
  • Developed strong communication and teamwork skills through daily interaction with customers and coworkers. 
  • Maintained accuracy when processing orders and handling customer requests. 

Personal Shopper 

Walmart – Lynchburg, VA 

2021 – 2022 

  • Selected and fulfilled customer orders with attention to detail and accuracy. 
  • Consistently met productivity and performance expectations in a fast-paced environment. 
  • Utilized company technology systems to track orders and manage inventory needs. 
  • Assisted customers and resolved issues while maintaining excellent service standards. 

Personal Shopper 

Kroger – Lynchburg, VA 

2018 – 2021 

  • Selected and fulfilled customer grocery orders while maintaining a high level of accuracy and efficiency. 
  • Utilized inventory and order management systems to locate products and track customer requests. 
  • Communicated with customers regarding substitutions, product availability, and special requests. 
  • Worked effectively in a fast-paced team environment to meet daily fulfillment goals and customer satisfaction standards. 
  • Demonstrated strong attention to detail while handling online orders and ensuring order accuracy. 

LEADERSHIP & PROFESSIONAL SKILLS 

  • Problem Solving 
  • Team Collaboration 
  • Customer Service 
  • Written Communication 
  • Time Management 
  • Critical Thinking 
  • Attention to Detail 
  • Adaptability