Resume

DANA DONIGAN

SUMMARY

My name is Dana Donigan, and I am a Health Services Administration senior with a minor in Management from Old Dominion University. Experienced in healthcare research, community engagement, and public health initiatives through an internship with the Consortium for Infant and Child Health (CINCH) and Eastern Virginia Medical School (EVMS). I am a detail-oriented and dependable professional with strong leadership, communication, and organizational skills. Passionate about improving healthcare systems, supporting underserved communities, and contributing to evidence-based healthcare solutions.

SKILLS

  • Customer Service
  • Teamwork
  • Microsoft Office Suite
  • Excel Proficiency
  • Attention to Detail
  • Organizational Skills
  • Data Entry & Record Management
  • Healthcare Research
  • Quality Improvement
  • Community Outreach
  • Event Coordination
  • Adaptability
  • Conflict Resolution
  • Multicultural Awareness
  • Professional Communication
  • Evidence-Based Research

PROFESSIONAL EXPERIENCE

Healthcare Administration Intern

Consortium for Infant and Child Health (CINCH) & Eastern Virginia Medical School (EVMS) | Norfolk, VA
May 2026 – August 2026

  • Supported the What’s Up with Teen Marijuana Use Study, a national research initiative focused on adolescent substance use and mental health.
  • Assisted with participant engagement, research activities, and data collection while maintaining confidentiality and ethical research standards. For instance, getting parents to participate in our study by encouraging them to fill out our virtual survey.
  • I collaborated with healthcare professionals, researchers, and community organizations to support public health initiatives, like our dental hygiene event this past month. We collaborated with the City of Norfolk, along with many other organizations (like VDH, American Heart Association, etc.) to discuss mental health wellness.
  • I participated in community outreach events promoting adolescent health, substance use prevention, and family education. Working alongside Amy Paulson, reaching out to underserved communities and minorities.
  • I contributed to research that will help develop evidence-based resources and interventions for teens, parents, schools, and underserved communities.
  • I have strengthened my knowledge of healthcare administration, research methods, public health, and interdisciplinary collaboration.

Target Security Specialist | Asset Protection

Target Corporation | Norfolk, VA
July 2024 – Present

  • Ensured a safe and secure shopping environment by monitoring for theft and responding to security incidents.
  • Operated and reviewed video surveillance systems.
  • Entered and maintained case documentation for investigations.
  • Conducted merchandise theft recoveries and supported apprehensions when appropriate.
  • Trained newly hired Target Security Specialists across the district.
  • Partnered with store leadership to promote safety, reduce loss, and improve operational performance.

Campus Ambassador

Old Dominion University | Norfolk, VA
September 2021 – June 2025

  • Conducted campus tours for prospective students, families, and VIP guests.
  • Assisted with admissions events including Scholars Day, Admitted Students Day, and Open House.
  • Contacted prospective students regarding admissions and campus events.
  • Represented the university in a professional and welcoming manner.

Dietary Aide

Autumn Care Nursing Home | Altavista, VA
June 2022 – August 2022

  • Maintained sanitary food preparation and dining areas.
  • Assisted with meal preparation and delivery.
  • Followed food safety regulations and infection control procedures.

Teacher’s Aide

YMCA | Altavista, VA
June 2022 – August 2022

  • Assisted lead teachers with classroom instruction and daily activities.
  • Supervised children during classroom, recess, and field trip activities.
  • Communicated with parents regarding student progress.
  • Supported classroom management and student engagement.

Food & Consumables Associate

Walmart | Altavista, VA
November 2020 – August 2021

  • Stocked merchandise and maintained inventory accuracy.
  • Processed freight shipments and replenished sales floor inventory.
  • Ensured food safety standards were consistently followed.

Sales Associate

Goodwill Industries | Altavista, VA
July 2019 – January 2020

  • Processed customer purchases, returns, and exchanges.
  • Assisted with merchandising and inventory organization.
  • Delivered excellent customer service.

EDUCATION

Bachelor of Science in Health Services Administration (Expected August 2026)
Minor: Management
Old Dominion University | Norfolk, VA

Advanced High School Diploma
Altavista High School | Altavista, VA

LEADERSHIP & INVOLVEMENT

  • Ebony Impact Executive Board Leader (2021–Present)
  • ODU Leaders Program (2021–Present)
  • NAACP Member (2021–Present)
  • Miss Eta Omega Pageant Winner
  • 2024 Miss Virginia State Pageant Finalist
  • Miss ODU Homecoming Queen (2025–2026)

VOLUNTEER EXPERIENCE

Vice Chair, Advisory Board

Friends of Foster | Norfolk, VA
August 2025 – Present

Shadow Experience

Davis Home Hospice Care | Altavista, VA
October 2019

A few recommendations to make your resume even stronger:

  • Change “Intended Bachelor’s Degree” to “Bachelor of Science in Health Services Administration (Expected August 2026).” Since you’ve graduated or are completing your degree, “intended” is no longer appropriate.
  • Move your internship to the top of your experience section, since it’s your most relevant healthcare experience.
  • Replace “Organizational Proficiency” with “Organizational Skills”, which is more common and ATS-friendly.
  • Add Healthcare Research, Community Outreach, and Evidence-Based Research to your skills section, since you’ve now gained those through your internship.

These changes make your resume much more competitive for healthcare administration, project coordinator, research coordinator, hospital administration, and public health positions.