Essential Work Habits

• Strong analytical and diagnostic skills
• Teamwork and collaboration
• Self motivated and detail oriented

Soft Skills

• Excellent presentation and communications skills to effectively communicate with management and customers
• Ability to clearly articulate complex concepts both written and verbally
• Ability, understanding, and usage of active listening skills especially with customers

Solid Technical Foundation

• Understanding of how network routers and switches work
• Knowledge of firewalls
• Understand architecture, administration, and management of operating systems, networking, and virtualization software

Detailed Knowledge of Key Technologies

• Linux Operating Systems
• Microsoft Technologies
• Open Source Applications
• Network Implementation (Operational and Security)