The agency I chose to evaluate was the Norfolk Department of Human Services. Mrs. Powell Brickhouse is the Program Manager for Adult Services, Adult Protective Services. In addition, she also handles Quality Improvement for Norfolk Department of Human Services. The Adult Protective Services serves provides services for the population of the community that may need companion services, adult day care, and protection to keep aged or disabled adults in their homes. In addition, they offer provision to adults who may become victim of abuse, neglect, or exploitation.