Skills

Critical thinking and problem-solving.
Teamwork and collaboration.
Professionalism and strong work ethic.
Oral and written communications skills.
Leadership skills – taking responsibility voluntarily
Forward planning and strategic thinking.
Conflict management.
Time management and organizational management skills
Strong analytical abilities and problem-solving skills to resolve issues
Ability to adapt and work well under pressure in a fast-paced environment
Great computer navigation skills
Ability to work independently and as part of a team

Experience

April 2020 – May 2023

Walmart – cashier/customer service/ team lead (management)

Responsibilities (cashier) -Listen to customers’ concerns, issues, and questions.
-Resolve customers’ concerns and answer customers’ questions to the best of their ability.
-Maintain a positive attitude and calmly respond to customers’ complaints.
-scan and bag in an efficient and friendly manner
Responsibilities (team lead)

Organizing work.
Communicating goals.
Connecting work to context.
Delegating tasks.
Leading by example.
Allocating and managing resources.
Problem-solving.
Managing tasks progress.

November 2021 – June 2022

Kroger – cashier

Responsibilities Perform cashier functions, including open/close register, ring sales, completing tender transactions, bagging merchandise, make money drops, and knowledge of produce codes. Complete file maintenance log for price discrepancies. Maintained cleanliness of checks and area to housekeeping standards.

May 2023 – june 2024

Hampton Inn Suites Maryland – front desk attendant

Maintain complete knowledge at all times of: Hotel features, room types, rates, and guest details
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Access all functions of computer system according to established procedures and standards.
Promote positive guest relations to all individuals approaching the Front Desk.
Process all guest check-ins according to established hotel requirements.

Education

August 2022 –

Old dominion university– cyber security

The School of Cybersecurity administers two degrees (a BS in Cybersecurity with majors in cybersecurity and cyber operations and an MS in Cybersecurity) and an interdisciplinary minor in cybersecurity. The School’s strategic priority is to deliver exceptional academic programs for both resident and distance students to cultivate the cybersecurity workforce and enhance the nation’s cybersecurity talent.

August 2019 – june 2022

Warwick Highschool – high school diploma

ignite a passion for learning, instill core values of integrity, community, and respect through academics, athletics, and the arts, and inspire our students to become self-motivated, enthusiastic advocates for their education in high school and beyond.

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Resume