Skills

Essential Work Habits

  • Methodical & Detail-Oriented Work:
    • Applied Risk Management Framework (RMF) standards at EVMS and Skyworks LLC to ensure compliance with DoD/Army guidelines.
    • Conducted risk evaluations and implemented countermeasures for IT asset protection.
    • Evidence: Internship deliverables, RMF documentation, Dean’s List recognition (3.0 GPA).
  • Technical Problem-Solving & Adaptability:
    • Resolved diverse technical issues (password resets, 2FA troubleshooting) at ODU Help Desk.
    • Adapted to collaborate with vendors like Dell/HP to deploy secure hardware configurations.
    • Evidence: Internship performance reviews, troubleshooting logs.
  • Analytical & Diagnostic Skills:
    • Mitigated phishing/spam attacks at EVMS and ODU, enhancing network resilience.
    • Evidence: Certifications (CompTIA Security+), Ethical Hacking coursework.
  • Innovation & Collaboration:
    • Partnered with leading tech firms to design secure systems.
    • Evidence: Internship project reports, team collaboration records.
  • Current Threat Awareness:
    • Maintained knowledge of vulnerabilities through phishing mitigation and Security+ certification.
    • Evidence: CompTIA Security+ certification, ongoing coursework.

Soft Skills

  • Effective Communication:
    • Delivered Tier 1 IT support to 14,000+ users at EVMS, translating technical issues for non-technical stakeholders.
    • Evidence: User satisfaction feedback, internship role documentation.
  • Articulating Complex Concepts:
    • Simplified cybersecurity protocols for organizational transparency in leadership roles.
    • Evidence: Meeting agendas/minutes from Developing Men of Color group.
  • Active Listening & Customer Focus:
    • Addressed connectivity and authentication challenges empathetically at ODU Help Desk.
    • Evidence: Help desk ticket resolutions, training materials.

Solid Technical Foundation

  • Networking & System Administration:
    • Proficient in network security tools (Wireshark, Nessus) and OS management (Windows/Linux basics).
    • Evidence: Coursework in Networking/Security, Systems Management.
  • Programming & Scripting:
    • Developed foundational skills in Python (scripting) and HTML.
    • Evidence: Python projects, Ethical Hacking labs.
  • Network Architecture & Security:
    • Evaluated firewall configurations and network load balancers during RMF projects.
    • Evidence: Risk Management Framework documentation, Nessus scan reports.
  • Cybersecurity Fundamentals:
    • Applied principles of ethical hacking, vulnerability assessment, and incident response.
    • Evidence: CompTIA Security+, Qualys/Nessus hands-on experience.

Detailed Knowledge of Key Technologies

  • Cybersecurity Tools:
    • Nessus & Qualys: Conducted vulnerability assessments and compliance scans.
    • Wireshark: Analyzed network traffic for security threats.
  • Operating Systems:
    • Linux/Windows: Basic administration and troubleshooting (Help Desk experience).
  • Network Implementation & Security:
    • Deployed secure hardware configurations (Dell/HP/Panasonic) and RMF-aligned architectures.
  • Social Engineering Mitigation:
    • Proactively identified and countered phishing attacks in organizational environments.
  • Microsoft Technologies:
    • Managed account systems, password resets, and Active Directory basics at ODU Help Desk.
  • Open Source Applications:
    • Utilized Wireshark (open-source) for network analysis.