| Temia Pennix • tdpennix19@gmail.com | Appomattox, Virginia |
| Professional Summary As a Community Assistant I am effective at multitasking and prioritizing work to successfully handle tenant and business needs. Proven skills in recordkeeping, lease management and tenant relations. Manages files and contacts smoothly to stay on top of prospect contacts and current community demands. My previous jobs have also helped me become knowledgeable in many more areas within the workforce, so I know I can be a great addition to your team. EXPERIENCE Piedmont ASAP, Farmville, VA — Case Manager Assistant/Receptionist July – Current Greet clients with a friendly face to insure a positive environment and help them get into the right program..Maintained open communication with clients to proactively handle questions and complaints.Scheduling appointments, and interviewApproached issues proactively to best help the clients coming into the officeDo the end of the day reports, drop the deposit.Conduct drug/alcohol screeningsFamiliar Microsoft OfficeRead warrants, court referrals, and other documents from the court. Asset Living Company, Harrisonburg, VA — Community Assistant September – Current Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and resident lockouts.Maintained open communication with tenants to proactively handle questions and complaints.Help Facilitate community outreach to expand participation and support.Approached issues proactively to best meet current and future community needs.Tracked prospects and responded to new inquiries to increase conversion rates.Led tours to highlight property features to prospective tenants and answer questions.Familiar with the Entrata System, Word, and Excel.Familiar with Fair Housing Laws, know how to file insurance, and take rent payments. Kroger, Appomattox, VA — Grocery Store Associate MONTH 2019 – September 2021 Pleasantly greeted customers and provided prompt and courteous service.Retrieved items for customers and verified prices.Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.Removed trash, swept, and mopped floors for professional appearance.Addressed customer complaints and concerns, providing mutually beneficial solutions.Prepared orders for customers without delay to deliver excellent service.Stocked shelves and organized merchandise displays for easy retrieval.Operated a cash register to accurately process and record customer payments.Picked and packed order items.Supervised and trained new staff.Maintained tidy and clean work areas to promote optimal productivity and safety standards.Reviewed order slips, picked products and staged merchandise to be picked up.Interacted with guests in a friendly and knowledgeable way. Comfort Inns & Suites, Harrisonburg, VA — Breakfast Hostess April 2021 – May 2021 Stocked clean plates, glasses and utensils to foster a sanitary environment and reduce risk.Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children. James Madison University OSARP, Harrisonburg, VA — Student Office Assistant August 2019 – May 2021 Interacted with customers by phone, email, or in-person to provide information.Completed clerical tasks such as filing, copying, and distributing mail.Welcomed office visitors and alerted staff to arrivals of scheduled appointments.Managed daily data entry and kept clerical information accurate and up-to-date.Prepared and edited documents to produce precise, accurate and professional communication.Maintained and updated office records, both digital and physical.Assisted coworkers and staff members with special tasks on a daily basis. Domino’s Pizza Inc, Appomattox, VA — Pizza Maker/ Store Associate February 2019 – May 2019 Monitored and maintained clean working areas and cooking surfaces.Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.Used pizza cutter to slice pizzas according to size and customer specifications.Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.Rolled and shaped dough to correct sizes and shapes based on orders to fit in the oven and cook evenly.Followed company recipes and production standards to satisfy customers.Provided excellent customer service by taking orders, answering questions and responding to customer complaints. | SKILLS -Community Resident Safety-Common Area Maintenance-Property Tours-Cash Register Operations-Information Updates-Familiar with Microsoft Word-Leasing and Sales-Safe Work Practices-Customer Inquiries-Tenant Relations-Works Well with a Team EDUCATION Old Dominion University. Norfolk, VA- B.S Strategic Communication current-May 2025 Central Virginia Community College, Lynchburg, VA — Associates Degree General Studies//May 2019 Appomattox County High School, Appomattox, VA — Advanced Highschool Diploma May 2019 |