Troubleshooting

Artifact 1: Notice of Recognition at the ODU IT Help Desk

Artifact 2: ODU IT Help Desk Knowledge Base Article that I Helped Update with the Correct Information

Artifact 3: ODU IT Help Desk Knowledge Base Article that I Helped Update with the Correct Information

Organization/Planning

Artifact 1: ODU Student Engagement & Traditions Summer Training PowerPoint

Artifact 2: Mane Central Information Desk Pool & Ping Pong Check Out Sheet

Artifact 3: ODU Orientation Closet Inventory

Leadership

Artifact 1: Time as Student Lead for the Student Engagement & Traditions Office

I was promoted to student lead after only working with the S.E.T. office for a few month and remained in the position for 3 and a half years before moving to the ODU IT Help Desk.

Artifact 2: Evaluation Sheet for the Monarch Orientation Leaders that I Managed as a Monarch Orientation Manager

Artifact 3: Notes from meeting with the Executive Director of the S.E.T. Office

I took many notes when I had meeting with the director of S.E.T. These notes show  how seriously I took my leadership role as well as the the things we talked about to make me better in my leadership role.